It Manager

3 days ago


Delhi, Delhi, India CIEL HR Full time

Your role will include but is not limited to a IT Digital Strategy Project Management Develop and maintain a clear digital roadmap capabilities for activities and projects to deliver the strategy aligned with the ambitions of the company oA multi-year digital roadmap responsive to business requirements and developments ensuring it remains current Page 2 of 3 oSecure approval for this roadmap within the subsidiary and communicate it to corporate IT to facilitate resource planning and allocation Oversee the delivery of a portfolio of technology projects to meet cost scope and schedule constraints starting with the management of the project of merging the IT of 2 currents entities in the context of reorganisation Lead and develop the IT function Identify key skills and talent gaps in the organization and recruit train and retain talent Collaborate with the Corporate IT Digital Division at the Group level which provides several IT services and applications digital workplace infrastructures services integration xe2x80xa6 to mature the group operating model architecture cybersecurity principles standards and guidelines b HELP DESK SUPPORT Maintenance of Hardware such as Computers Printers Scanners Fax Machines UPS and Networking Components of different makes models and various Software installed on the premises assistance in video conferencing and any other work related to Information Technology given by Customer Responsible for creation of email id for new joiners coordination for IT-related matters and troubleshooting in case of any issues To suggest replacing parts if deemed necessary and replacing old defective parts with new parts as procured by the Customer or supplied by SELECTED FIRM against an order being placed by the Customer on approval of the rates Updating of the software drivers required for the networking components during the contract period Troubleshooting for any IT-related matter Providing remote telephonic support to all the users Raise issues with ISP service provider as and when required and will be responsible for raising the ticket with the service provider and follow it up till the problem is resolved a DATA BACK-UP SERVER SOFTWARE MANAGEMENT In relationship with Corporate IT team oEnsure the stability and security of our server environment Implement a robust data backup solution to protect against data loss for redundancy and disaster recovery Develop and maintain a data restoration plan for prompt recovery in case of data loss Conduct regular tests to validate the effectiveness of the restoration process Implement and manage cybersecurity measures to protect against potential threats b WEBSITE MAINTENANCE Perform regular updates and maintenance to ensure the website s functionality and security Address and resolve any technical issues promptly Assist in updating and maintaining website content including text images and multimedia elements Ensure that all content is current and aligned with organizational goals Establish and maintain a regular backup schedule for website data c CYBERSECURITY ASSESSMENT Conduct a comprehensive assessment of our current cybersecurity posture Identify vulnerabilities and provide recommendations for improvement Implement and manage endpoint protection measures Ensure the security of devices connected to our network d INCIDENT RESPONSE AND MANAGEMENT Establish and implement an incident response plan to address cybersecurity incidents promptly Provide ongoing support in the event of a security breach e SCALABILITY AND FLEXIBILITY Provide a scalable solution that can accommodate the growth of our data in compliance with our Group Digital Standards Ensure flexibility to adapt to changes in technology and organizational requirements Provide expert advice on technology solutions to enhance organizational efficiency Assist in planning for future technology needs f COMPLIANCE AND GOVERNANCE Ensure adherence to organizations IT and Data Security Policy and compliance with relevant cybersecurity regulations and standards Provide guidance on cybersecurity governance best practices Ensure that the data storage and processing is compliant under GDPR and local regulation g IT Communities Participate in the various communities animated by the corporate IT including IT Representatives Microsoft M365 champions Cybersecurity and Artificial Intelligence Share key information obtained through those communities to end-users locally to raise their cybersecurity awareness and strengthen their productivity with the digital tools Qualification In this role you will have to build relationships across the organisation at Executive senior management level and at the operational level Experience background Strategic leadership of IT Digital function IT manager background and or engineer Project management experience Demonstrable IT and business work experience with a broad range of exposure to variety of technical environments and business segments Information Technology Infrastructure Library ITIL Certification would be a significant benefit Experience of working with multi-location teams Experience within the energy industry or large infrastructure projects preferable Skills Project management Fluency in English Tools MS Office applications Teams Outlook PowerPoint Word Excel Windows Autopilot Microsoft Intune ITSM tools Interested candidates can share thier resume at heena cielhr comThanks Regards Heena Shaikh



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