(06/11/2025) Citrix Administrator

4 weeks ago

Hyderabad Pune, India COTIVITI Full time

Job Description ESSENTIAL JOB RESPONSIBILITIES: Primary Responsibilities. - Administration of a Citrix XenDesktop environment, including Provisioning Server, XenApp, MCS, WEM, NS, Citrix Cloud. - Administration support to VMware infrastructure, hands on experience on management of VMware ESX and ESXi as part of Citrix Administration. - Monitor systems performance. Experience on Citrix Director, Monitoring tools like SolarWinds, Orion, Vrops etc. - Experience about integration of 3rd party systems or applications required to support the business. - Administration of various supporting applications respective to Citrix, including Qualys, Crowd strike, Splunk on VDIs. - Follow and support IT business processes including Incident management, change management, Problem management. - Good to have knowledge on disaster recovery and business continuity. - Very good understanding on compliance with hands on experience on Citrix server maintenance, Patching tools like Tanium, sccm etc. - knowledge on disaster recovery and business continuity. - Hands on Citrix migration, infra upgrade & deployment of POC per project requirements. - Providing L2/L3 level Citrix support. - Good understanding of NetScaler, SDX, MPX, VPX etc. hands on experience with L1/L2 support. - Other duties as assigned. REQUIREMENTS: - Technically sound professional with an experience of almost 6-10 years in the Citrix XenApp, XenDesktop, VMware, PVS, MCS, Citrix Cloud, Windows Server. - Maintenance and troubleshooting of Citrix XenApp, XenDesktop , Virtual app and Desktop, PVS, MCS, UPM, WEM, NS. SF, Citrix cloud. - Knowledge of Citrix farm management, Session management, printer management, Application publishing/ decommissioning in Citrix farm, Log monitoring/maintenance. - Requires Good understanding of Windows Active Directory, Terminal Server, DNS, DHCP and Windows 10,11, thin client. Windows server 2012, 2016, 2019, 2022. - Requires skills at customer service and dealing with end users, Vendors. - Hands of experiences with sccm / Tanium is must. - Professional with ability to properly handle confidential information. - Ability to work well independently and in a team environment. - Ability to handle multiple tasks, prioritize and meet deadlines. - Perform a regular Citrix server monitoring, health checks, maintenance to ensure the environment is stable and available. - Create and maintain the standard operating procedure documents as directed. - Excellent written and verbal communication skills, Guide Citrix Admins technically in all aspects of end-to-end Citrix support. - Coordinate with other support teams including application / Storage /database, network/ monitoring/ Windows to fulfil any Citrix requirements. - Knowledge of Multifactor Authentication/2 Factor authentication (MFA/2FA), okta etc.. - Knowledge of ITIL Process. - 24X7 support exposure, Open to work in night shift/ weekends/ Holidays as per business requirements. - Good understanding of User profile solution / AD GPO / UPM / WEM / NetScaler is preferred. - Datacenter / Remote System administration skills. - Certificate deployment and renewals. - Knowledge on ticketing tools like Service now, Jira etc. - Current CCA certification. CCP certification is a plus.

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