Lead Consultant, SAP Basis + Solution Manager

Job Description

Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Lead Consultant, SAP Basis + Solution Manager
In this role,
.The Candidate should be having excellent communication skills
.Should have experience of S4 Hana Implementation and Support projects.

Responsibilities
.The candidates should be seasoned Basis and Solution Manager expert (CHARM And ITSM)
.Should be conversant with SAP Solution Manager 7.2 Configuration with excellent knowledge on the critical component of SLD, LMDB, Managed Systems, CHARM Exposure to ALM
.Should be able to maintain SAP S4 HANA, SAP ECC, SAP BW, SAP BODS and Solution Manager landscapes.
.Should have the capability to connect Solution Manager with 3rd Party systems /tools on ABAP, NON-ABAP and HANA System.
.Customize ITSM and CHARM based on customer needs and configure monitoring of various components like PO, BOSD and web dispatcher.
.Utilize SAP focused insight for effective solution management.
.Configure Early Watch Report (EWA), Data Volume Management (DVM) and Business Process Management (BPM)
.Should have knowledge of TREX Content Server, Portal etc.
.Demonstrate experience in SAP BASIS administration including experience in SAP BASIS administration, including standard SAP procedures such as client copy, database refresh, patching, transport management, upgrade, performance tuning of database.
.Provide support for disaster recovery and DR as required.
.Perform daily production support activities.
.Need excellent communication skills.
.Certification will be an added advantage.
.SAP Role Administration (Security)
.Change and Request Management (CHARM)
.System Refresh (pre- and post-refresh activities
.Weekly Transport Management Cycle Closure
.Urgent Transport Management (Off-cycle)
.Open Text Cloud Core Archive

Qualifications we seek in you
Minimum Qualifications / Skills
.Graduate or postgraduate in B.Tech, IT or MCA / MBA

Preferred Qualifications/ Skills
.Ability to deliver high quality and reliable software by collaborating with a team. Outstanding analytical skills, ability to apply expertise to drive complex, technical and highly commercial solutions. Possess good verbal and written communication skills.
.Excellent customer facing skills that include conducting compelling technical briefing & demonstrations including issues, status reports and resolving impediments.

Why join Genpact
. Lead AI-first transformation - Build and scale AI solutions that redefine industries
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
. Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
. Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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