Lead Solutions Consultant

Sprinklr is a leading enterprise software company for all customer-facing functions With advanced AI Sprinklr s unified customer experience management Unified-CXM platform helps companies deliver human experiences to every customer every time across any modern channel Headquartered in New York City with employees around the world Sprinklr works with more than 1 000 of the world s most valuable enterprises global brands like Microsoft P G Samsung and more than 50 of the Fortune 100 Learn more about our culture and how we make our employees happier through The Sprinklr Way As a Lead Solutions Consultant you will partner with Sales to uncover a customer s current and future states and their goals in order to best position Sprinklr s solutions You will also partner with cross-functional departments such as Customer Success or Managed Services to ensure that Sprinklr is strategically used on a global scale You are a strong communicator who can develop compelling presentations that illustrate Sprinklr s business value to customers at all levels You understand how Sprinklr can fit into a customer s technology stack and the common use cases we can support across systems What You ll Do You will be a key member of account teams with sales and other internal stakeholders for our enterprise and mid-market customers We treat employees like family You will attend client meetings to conduct in-depth discovery on the customer s current and future states and positive business outcomes We passionately genuinely care You ll bring your creativity to build compelling presentations and collateral that demonstrate our solutions and the value proposition they provide against a customer s required capabilities and deliver presentations virtually and in person We do the right thing always and take extreme pride in who we are what we build and what we do You will educate our customers on Sprinklr s business value Helping others succeed makes us happy You will passionately seek out the opportunity to assist Sales in the response to RFXs Helping others succeed makes us happy What Makes You Qualified You are incredibly smart and have the desire to keep up with aggressive training schedules and maintain up-to-date Sprinklr product certifications Every human has the potential to be amazing keep learning You ve got 10 years of experience in a pre-sales role at a SaaS company We are customer-obsessed You ve been successful in customer service preferably in the form of Contact Center solutions marketing advertising business intelligence or commerce spaces Achieve outstanding results You re familiar with CCaaS AI CRM CDP Marketing Automation Business Intelligence and Social Media Digital Channels and Voice Set high standards You re methodical and meticulous in your approach preparation and execution Never Ever Give Up You re expertise in the SaaS AI CCAAS Analytics industries strongly preferred Every human has the potential to be amazing Keep Learning Why You ll Love Sprinklr We re committed to creating a culture where you feel like you belong are happier today than you were yesterday and your contributions matter At Sprinklr we passionately genuinely care For full-time employees we provide a range of comprehensive health plans leading well-being programs and financial protection for you and your family through a range of global and localized plans throughout the world For more information on Sprinklr Benefits around the world head to to browse our country-specific benefits guides We focus on our mission We founded Sprinklr with one mission to enable every organization on the planet to make their customers happier Our vision is to be the world s most loved enterprise software company ever We believe in our product Sprinklr was built from the ground up to enable a brand s digital transformation Its platform provides every customer-facing team with the ability to reach engage and listen to customers around the world At Sprinklr we have many of the world s largest brands as our clients and our employees have the opportunity to work closely alongside them We invest in our people At Sprinklr we believe every human has the potential to be amazing We empower each Sprinklrite in the journey toward achieving their personal and professional best For wellbeing this includes daily meditation breaks and virtual fitness We have continuous learning opportunities available with LinkedIn Learning and more EEO - Our philosophy Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender race ethnicity age and lifestyle preference among others We value and celebrate diversity and fervently believe every employee matters and should be respected and heard We believe we are stronger when we belong because collectively we re more innovative creative and successful Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status See also Sprinklr s EEO Policy and EEO is the Law