It Infrastructure Administrator

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities We are an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances Job Title IT Infrastructure Analyst - M365 Administrator Location Mumbai About Us Ingersoll Rand is committed to achieving workforce diversity reflective of our communities We are an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances Job Division Summary The IT Infrastructure Analyst - M365 Administrator - is responsible for managing implementing and continuously improving the organization s global Microsoft 365 O365 environment This individual is responsible for managing the day-to-day operations of M365 including Office 365 admin center Exchange Online Outlook Teams OneDrive and related applications and systems The IT Infrastructure Analyst - M365 Administrator help implementing process to automate or eliminate repeatable tasks and reduce administrative overhead and workplace operations including configuration variations performance issues on endpoint devices and security vulnerabilities Responsibilities Administer support and continuously improve Microsoft 365 technologies and determine how to maximize business value from products Helping the Supervisor and IT Core Services Manager in the design of Microsoft 365 environment Managing user and shared mailboxes permissions distribution groups OneDrive and team s sites Troubleshooting technical issues such as email delivery failures or authentication problems Provide end-user support and managing tickets and tasks Providing support for mobile devices that use Office 365 Ensure that documentation and training is in place for operations teams Support resolution of high-priority outages troubleshooting efforts and capacity availability planning sessions Support technology projects and planning Advocate for advanced analytics and automation to streamline efficiencies Work closely with Infrastructure Operations partners to drive coordination and collaboration throughout the organization Work closely with IT Project managers to support M A activities related to Microsoft 365 workstreams Skills Requirements Education Bachelor s Degree or equivalent Experience and Qualifications 5-9 years solid hands-on experience of implementing managing and supporting Microsoft 365 environment Experience supporting enterprise IT deployment projects Good understanding of Modern Workplace technologies including hardware software services and SaaS tools Examples include end user devices Modern Endpoint Management tools MECM and Intune Good understanding of AD Entra ID Windows Client OS and PowerShell Good understanding of adjacent technologies identity security endpoint management vulnerability management asset management IT service management analytics etc Competencies Ability to quickly learn implement and utilize new technologies Enablement mindset The ability to focus on empowering and ensuring that employees have the motivation and knowledge to fully exploit IT-supplied technology Analytical and problem solving Combines and organizes information into meaningful patterns identifies underlying relationships causes and effects and combines pieces of information to form conclusions or general rules Communications Excellent oral and written communication skills Change Management The ability to effectively guide and sustain people process and technology change in a dynamic and complex operating environment Fearlessness Does not shy away from big ideas Flexibility Willing to roll up the sleeves and help or dive into details when necessary Dexterity The ability to learn and utilize Microsoft 365 technologies to enable new ways of work Vision The ability to see and explain how Microsoft 365 technology can improve employee experience engagement and productivity Pragmatic and detail oriented Consistently takes a thorough accurate organized and productive approach Influence Ability to gain agreement and support for ideas and initiatives Business-results orientation Seeks to understand business needs and works to anticipate identify and meet end-user needs What we Offer We are all owners of the company Stock options Employee Ownership Program that align your interests with the company s success Yearly performance-based bonus rewarding your hard work and dedication Leave Encashments Maternity Paternity Leaves Employee Health covered under Medical Group Term Life Accident Insurance Employee Assistance Program Employee development with LinkedIn Learning Employee recognition via Awardco Collaborative multicultural work environment with a team of dedicated professionals fostering innovation and teamwork Ingersoll Rand Inc NYSE IR driven by an entrepreneurial spirit and ownership mindset is dedicated to helping make life better for our employees customers and communities Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40 respected brands where our products and services excel in the most complex and harsh conditions Our employees develop customers for life through their daily commitment to expertise productivity and efficiency For more information visit www IRCO com Special Accommodation If you are a person with a disability and need assistance applying for a job please Lean on us to help you make life better We think and act like owners We are committed to making our customers successful We are bold in our aspirations while moving forward with humility and integrity We foster inspired teams Bicycle rights prism poutine austin Drinking vinegar gluten-free iceland typewriter farm-to-table selfies XOXO food truck four loko Ingersoll Rand is committed to achieving workforce diversity reflective of our communities We are an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances If you need assistance and or a reasonable accommodation due to a disability during the application or the recruiting process please send a request and a member of our team will contact you