Manager, Payroll Operations
2 weeks ago
Job Description
The Manager, Payroll Operations will oversee the blended payroll Tax Operations and POET team in Chennai. The ideal candidate will have proven experience in building and managing a high performing team. This position will serve to assist in creating and ensuring success of OKRs. The Manager, Team Suite Operations will oversee a team that will manage client tax deposits, system corrections, and various banking and benefit functions.
- Educate, manage, train, coach and mentor a team of 8-12 payroll operations specialists
- Monitor and audit workflow efficiency to identify trends and process improvement opportunities
- Regularly evaluate employee performance and ensure accountability.
- Drive team success of periodic Objective and Key Results (OKR)
- Provide subject matter expertise related to payroll operations and tax filing.
- Oversee Tax Operations process to ensure amended payroll tax returns are filed timely.
- Responsible for building, maintaining, and occasionally presenting data on key team performance indicators to stakeholders including senior leadership.
Requirements
- 4 plus years of payroll tax experience
- 2 plus years of experience owning a process or team project
- Experience mentoring or being a peer leader
- Demonstrated strong communication, interpersonal and analytical skills including ability to work with all levels of Management
- Solution-oriented with proven ability to drive results
- Proficient in Microsoft Excel
- Ability to perform multiple tasks, in high paced and fluid environment, and effectively manage time
- Periodic communication with the Client Support team (internal)
- Daily communication with tax team (internal)
- Periodic communication with payroll engineering team (internal)
Special Sauce(Non-essential Skills/Nice to Haves)
- Experienced with MasterTax is a plus
- Payroll Service Provider Experience Preferred
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