Specialist Systems Engineer – Exchange

1 week ago

Bengaluru, Karnataka, India SWITS DIGITAL Private Limited Full time
Job Description

Job Title: Specialist Systems Engineer MS Exchange

Experience: 4 7 Years

Location: Bangalore

Open Positions: 2

Key Responsibilities

- Provide L2/L3 support for Microsoft Exchange environments, ensuring smooth daily operations.
- Troubleshoot and resolve mail flow, mailbox, mobility, and directory-related issues under pressure in fast-paced environments.
- Perform periodic housekeeping tasks and ensure optimal system performance.
- Manage and administer Exchange and AD platforms in collaboration with cross-functional infrastructure teams.
- Participate in audits, provide necessary documentation, and support compliance requirements.
- Support and execute EUS infrastructure projects and contribute to regional/global initiatives.
- Participate in Exchange migrations (on-premises to Exchange Online) and provide post-migration support.
- Contribute to infrastructure discussions, planning, and improvement projects.

Mandatory Skills

- Strong hands-on expertise in Microsoft Exchange (On-Prem & Online).
- Good understanding of Mobility products (AirWatch, Workspace One, Intune, BlackBerry).
- Sound knowledge of Active Directory, DHCP, DNS, and WINS.
- Strong understanding of networking concepts related to messaging infrastructure.
- Hands-on experience in Exchange migrations and mailbox support post-migration.
- Proficiency in scripting (PowerShell, VBScript) for automation and administration.
- Strong analytical and troubleshooting skills with ability to resolve critical issues.

Good to Have

- Knowledge of Cisco IronPort or other email security gateways.
- Experience with project handling and execution.
- Exposure to cloud integration with Exchange Online and M365.

Profile Attributes

- Excellent communication and collaboration skills with cross-functional teams.
- Strong business understanding and attention to detail.
- Self-driven, proactive, and able to work independently or in teams.
- Ability to work under pressure and manage shift-based support.
- Flexible, with a customer-centric and cooperative approach.

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