Order Handler

Join Alfa Laval Team as Order HandlerJoin us as our Order Handler - Pune for providing direct support to customers in project Product or complex sales and has responsibilities including support to logistics invoicing and or order fulfilment In constant contact with Alfa Laval Local and Global factories About the Company In Alfa Laval we are every single day contributing to a more sustainable future for our planet through engineering innovation Our global team designs and implements the refining recycling and purifying process that allow our customers to be better themselves You will find our work in leading applications for water purification clean energy food production waste processing pharmaceutical development and much more The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality in an environment that welcomes drive courage and diversity The result is a company where we all can be very proud of what we do Our core competencies are in the areas of heat transfer separation and fluid handling We are dedicated to optimizing the performance of our customers processes our world-class technologies our systems equipment and services must create solutions that help our customers stay ahead Please feel free to peruse our website Key Responsibilities in this role Manage the order process for Product project and complex sales from the quote acceptance to invoicing Order Acknowledge Management Cost follow up and deliveries from the factories Order Backlog follow up Close the order and invoicing Proactive Customer support and respond during the process order status Post order documentation delivery date logistics information with speed Support the customer solving basic technical questions Communicate with operations and vendors to obtain current production dates update required systems and communicate changes Purchase order execution control and preparation of supplier s shipping documents Handling documentation for customs and the logistics of custom tax payments Create and send to clients all the export documents necessary to complete the due process of nationalization for the items Inform the client of the proof of delivery to validate that the DOT was completed Responsible for maintaining the traceability information of the order conversion confirmation order fulfillment communication with clients billing and proof of delivery POD through the companyxc2xb4s CRM Who you areAs Order Handler - Pune would work towards the Customer Order management from the point of view of ensuring the compliance to the AL Policies SOP during Order Execution process effectively reviewing the order recorded in ERP systems and approving it for further manufacturing procurement actions to initiate Similarly before invoicing and dispatching of the goods from AL facilities to the customer reviewing and ensuring the compliance with respect to the completeness of the scope of supply delivery address as per the purchase order Contract and payment realization as per the agreed payment terms and related hold points to comply 100 with the related policies This Role Acts as an Important Check Gate for realization of Order Booking in the system and Invoicing of material to the external customer What you can be Min qualification would be a graduate Commerce or Engineering with exemplary track record Satisfactory knowledge of Order Management with clarity of manufacturing and commercial processes Must have 2-3 years of experience of working in manufacturing sector Why should you apply We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers Exciting place to build a global network with different nationalities to mingle and to learn Your work will have a true impact on Alfa Lavals future success you will be learning new things every day In this role you will be reporting to Business Unit Manager NoteWe care about diversity inclusion and equity in our recruitment processes We also believe behavioral traits can provide important insights into a candidate s fit to a role To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games