Asset Associate

Join the dynamic team where you will develop and manage secure innovative service solutions globally using the latest technology to deliver industry-leading capabilities and enhance client experiences We focus on refining technology-driven interactions to drive growth and provide unparalleled user experiences In Asset Servicing roles you will handle corporate and income events across asset classes including corporate actions income processing claims management tax reclamation and more As an Asset Associate in our Asset Services team you will be a strategic thinker passionate about promoting solutions You will develop and manage secure innovative service solutions globally using the latest technology to deliver industry-leading capabilities and enhance client experiences Your focus will be on refining technology-promoten interactions to promote growth and provide unparalleled user experiences Job Responsibilities Manage queries raised on the back of COAC and Income events Diagnose problems and provide operational or technical resolution within defined and limited autonomy Understand the asset servicing lifecycle Serve as the point of contact for internal communication with Client Service and Operations Be flexible with extended hours as per business requirements to meet client expectations Work under pressure and in different shifts Manage complex cases and ensure great turnaround Work for extended hours during high volumes and manage deadline-driven activities Work closely with business partners and interact with all staff levels Required qualifications capabilities and skills Require a Bachelor s degree Have a minimum of 10 years of experience in the Financial Services industry In custody asset servicing fund services markets or prime brokerage securities lending space Possess extensive working knowledge of Microsoft Office products including Word Excel lookups etc and Outlook Demonstrate excellent prior asset servicing services securities lending or prime brokerage operational experience Be flexible follow tight deadlines and organize and prioritize work Experience working on multi-stream programs Exhibit strong analytical and problem-solving skills including taking the initiative to drive change and enhance controls Communicate and present effectively including the ability to convey strategic messages clearly and consistently with the team making linkages to individual goals and accomplishments Be proactive in identifying and escalating issues About Us JPMorganChase one of the oldest financial institutions offers innovative financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal opportunity employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our for more information about requesting an accommodation About the Team J P Morgan s Commercial Investment Bank is a global leader across banking markets securities services and payments Corporations governments and institutions throughout the world entrust us with their business in more than 100 countries The Commercial Investment Bank provides strategic advice raises capital manages risk and extends liquidity in markets around the world