Senior Technical Product Manager

- 7years experience

- Shift Timings (5 to 2 AM IST)
- Salesforce Cloud: Sales + CPQ | Service cloud and FSL is good to have.

with at least 3 years of relevant hands-on experience in BA/Product Manager supporting Salesforce CPQ.

- Responsible for business requirement understanding, Writing User Stories, Sprint planning, backlog grooming, and working with the development team for planning and solutioning.
- Work closely with other teams to understand current and future requirements; suggest solutions and alternatives - transform business processes through technology. This person will be hands-on and will need to be an expert in the Salesforce CPQ platform as well as Sales Cloud.
- Facilitate design, implementation, maintenance and enhancement of the CPQ application as well as other declarative parts of the Salesforce platform.
- Partner with business domain leaders to create a robust Enterprise Application roadmap. Ensure this roadmap is well understood throughout the business functions and meet emerging requirements. Take the abstract of this roadmap down to threads of executional framework.
- Drive the planning, prioritization, JIRA User stories, design, development and deployment of new projects & system enhancements.
- Collaborate with other Business Systems Analyst and Product Managers in both the US and offshore locations to drive the work
- Support existing Salesforce CPQ and Billing solutions (and related applications), working on production support, trouble-shooting issues, and implementing small to large enhancements.
- Contribute to large strategic projects and/or new solutions in the Quote-to-Cash space.
- Deliver Salesforce platform updates as a key member responsible for the design, development and release of strategic projects.
- Specify implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision and reliability of applications and software
- Ensure Application Development initiatives and projects are well managed and deliver on expectations - functionality, timeliness, and cost
- Able to foster a culture of transparency and a sense of purpose among the team, and create clear accountabilities and metrics
- Demonstrated ability in developing a culture that embraces innovation, and challenges existing paradigms

Professional Experience/Qualifications:

- Has successfully led the development and delivery of multiple complex business technology solutions into production that have achieved or surpassed business goals.
- Experience developing and supporting mission-critical applications optimized to run in the cloud or virtualized environments.
- Deep knowledge of system architecture, technical design, and system and software development technology.

Required Skills / Experiences:

- 6+ years of IT experience with a Bachelor's degree in Computer Science, MIS, computer engineering, or equivalent technical degree
- 3+ years of experience as a business analyst/product manager supporting the Salesforce CPQ platform.
- Deep understanding of the Salesforce.com product suite, including CPQ, Sales Cloud, Service Cloud, FSL, Community Cloud, and the AppExchange.
- Managing application development at scale, employing SDLC methodologies including Agile, Scrum, and DevOps
- Strong subject matter expertise with core SaaS principles: Product setup, Product Options, Product configuration & rules, Pricing, Quoting, Subscription Management, amendments, renewals, Billing and Revenue Recognition
- Skilled at setting and communicating priorities effectively; able to manage multiple tasks and priorities
- Exceptional ability to lead change using positive and collaborative methods
- Strong communication skills in writing, speaking, and presenting
- Able to communicate technical or complex subject matter in business terms
- Demonstrated acumen and passion for both business and technology, including the latest digital innovations as they apply to the creation of business value
- Accepts ownership and welcomes responsibility

Preferred Skills/Experiences:

- Project Management
- CPQ Specialist certification is a huge plus
- Salesforce Admin Certification (201) and Salesforce Certified Sales Cloud Consultant Preferred

---