Business Excellence Analyst

2 weeks ago

Hyderabad, Telangana, India Novartis Full time

Summary -Provide analytics support to Novartis internal customers CPOs Regional marketing and sales teams on various low-medium complexity analytical reports -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics -Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing on-boarding and training support support team lead in all business related tasks activities building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials Key Responsibilities Design and evaluate innovative solutions that address evolving customer needs Build strategic partnerships through co-creation with internal and external stakeholders Coordinate project plans across design development and production stages Collaborate with brand technical and cross-functional teams to maximize value delivery Interface with global and local brand teams for project planning and analytics Standardize reporting across brands data sources and platforms Communicate effectively with stakeholders through regular updates and best practices Track time KPIs and reporting in alignment with internal procedures Ensure compliance with Novartis legal IT and HR operating standards Identify and report adverse events using established Novartis systems Essential Requirements Graduate or postgraduate degree in Medicine Pharmacy Life Sciences or Engineering 4-5 years of experience in data analytics within pharma market research or KPO settings Familiarity with Salesforce Genesys and patient support applications Proficiency in Excel PowerPoint and JIRA-Xray for analytics and reporting Strong understanding of testing tools methodologies and defect tracking systems Excellent problem-solving skills and attention to detail Proven communication presentation and stakeholder management capabilities Experience working in cross-cultural international environments with customer service orientation Desirable Requirements Experience with healthcare systems and patient support applications Understanding of the US commercial pharmaceutical business Skills Desired Advertising Campaigns Alteryx Analytical Thinking Brand Awareness Business Networking Curiosity Digital Marketing Email Marketing Marketing Communications Marketing Plans Marketing Strategy Media Campaigns Process Documentation Strategic Marketing

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