Urgent: Senior Community Executive

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Community ManagerWork DynamicsTITLEWorkplace ambassadorWhat this job involvesPOSITION GOALSWorkplace ambassador will be responsible for the coordinated delivery of effortless and seamless customer service experiences throughout the facility will spearhead the Workplace Experience program for the site and would be solely responsible for the day-to-day management of the employee visitor guest and the workplace teams experience create valuable workplace experience for employees and customers Also bringing in the connect between the employees and real estate team to enhance the experience and engagement with employees in the workplace DUTIES RESPONSIBILITIES To identify understand and align employee requirement and expectations with facility team To be eyes and ears of facilities To observe employee culture align requirements accordingly To interact with employees on the floor to understand their requirements and take face to face feedback To architect memorable experience To available as go to person on the floor to resolve immediate employee experience Conducting training we care we act we leap training for facility staff To be a Sustainability champion To train JLL vendor partners in grooming presentation To improve Workplace aesthetics look feel management Manage the Guest services team deliverables - establishing service level expectations values and managing day-to-day delivery of the front office experience conferences events meetings across all sites Support in BU team engagement events catering on campus running community events awareness talks presentations Actively promote the Workplace experience services within the BU community Liaise on a one on one basis creating rapport with all EAs and SPOCs of various BU Workplace Connects and coffee sessions with EAs and SPOCs of various BUs Support and Shadow the Fun-activities at the site Support and Manage Wellbeing mindfulness ergonomics program develop and implement in collaboration with HR Benefits EHS teams Support and Manage the development and delivery of the employee leadership engagement program daily connects gathering feedback working backwards on negative feedback analyzing general experience trends and employee journey at work Support in Formulating monthly calendar of events and implementation plan Propose ideas to improve event and service quality Adopt innovative communications strategies Sound like you To apply you need to be KEY PERFORMANCE MEASURES Friendly and interactive personality critical thinking good communication strong problem resolving empathy interpersonal skill hospitality experience co working experience COMPETENCIES High caliber professional with quality customer service experience in Aviation 5 star hotels events Banquets etc Critical thinking communication problem solving empathy What we can do for you At JLL we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package Apply today Location On-site Chennai TNJob Tags If this job description resonates with you we encourage you to apply even if you dont meet all the requirements Were interested in getting to know you and what you bring to the table JLL Privacy NoticeJones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and or overall selection process you may contact us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL