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7 days ago
Role Purpose: To manage, implement, and continuously improve the Quality Systems of the plant in compliance with Coca-Cola Operating Requirements (KORE), regulatory guidelines, and international standards, ensuring that products consistently meet quality and food safety expectations while building a strong quality culture across the organization. Quality Systems Management - Develop, implement, and maintain the plant's Quality Management System (QMS) in alignment with KORE, FSSC 22000, ISO, and FSSAI requirements. - Ensure QFS pillar compliance, traceability systems, and effective execution of mock recall exercises. - Ensure effective documentation control, record-keeping, and traceability systems. - Conduct periodic internal audits for QMS, Food Safety, GMP, and GHK. - Monitor compliance with statutory and regulatory standards, reporting deviations and ensuring timely closure. Food Safety & Compliance - Drive CRC target achievement and monitor complaint traceability of finished goods. Conduct RCA (Root Cause Analysis) for customer complaints and Implement Corrective actions to minimize the CRC trend. - Lead the HACCP team; update HACCP plans, risk assessments, and process flow diagrams. - Monitor CCP/OPRP compliance across process and packaging lines. - Drive effective implementation of prerequisite programs (PRPs) including sanitation, allergen control, pest control, and water quality. - Ensure effective management of consumer complaints with RCA (Root Cause Analysis) and CAPA (Corrective and Preventive Actions). Audits & Certifications - Prepare the plant for all internal, external, and third-party audits (OU, FSSAI, FSSC 22000, ISO, etc.). - Ensure timely closure of audit findings with effective corrective actions. - Lead certification renewal and surveillance audits for quality and food safety systems. Continuous Improvement & Data Management - Analyze trends in quality deviations, consumer complaints, and audit findings to implement preventive measures. - Ensure timely and accurate reporting of Quality KPIs (COPQ, consumer complaints, audit scores, CAPA status, document compliance, etc.). Stakeholder Management - Collaborate with Production, Maintenance, Utilities, HR, and EHS teams to ensure integrated compliance. - Act as the single point of contact for regulatory authorities, OU quality team, and external certification bodies for system audits and updates. Qualifications & Experience: - B.Tech / B.E. / M.Sc. in Food Technology, Dairy Technology, or related field. - 2-7 years of experience in Quality Systems, preferably in beverages in Coke system. - Strong knowledge of Quality & Food Safety systems (FSSC 22000, ISO, HACCP, GMP, GHK, FSSAI). - Hands-on experience in managing audits and regulatory inspections. - Exposure to SAP/ERP/Dynamic systems and digital quality tools preferred.
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