Floor Supervisor

Job description Supervise daily operations on the service floor ensuring timely execution of repairs and services as per job cards Allocate work to technicians based on skill level availability and job complexity Monitor ongoing repair jobs for quality and adherence to OEM guidelines Ensure the use of proper tools equipment and diagnostic devices as per manufacturer standards Track job status and update service advisors to ensure timely vehicle delivery to customers Perform root cause analysis for repeat complaints or escalated technical issues Ensure pre-delivery inspection PDI road tests and final quality checks are conducted before vehicle handover Coordinate with parts department for availability and timely issuance of spares Monitor technician productivity efficiency and bay utilization Ensure workplace safety cleanliness and compliance with service SOPs and audit requirements Deep understanding of vehicle systems engine transmission suspension brakes etc Knowledge of DMS Dealer Management System for job tracking and technician allocation Experience with warranty repairs estimations and cost control Understanding of workshop KPI metrics Efficiency Productivity Repeat Repairs etc Job Types Full-time Permanent Pay 15 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Health insurance Provident Fund Schedule Morning shift Supplemental Pay Yearly bonus Work Location In person