Lead Assistant Manager

3 weeks ago

Noida India EXL IT service management Full time

Job Description

Key Responsibility Areas including preferred Skills and Experience

- AR accountabilities - cash allocation, reconciliation, cash settlement, query management etc.
- Responsible for Client and Broker Relationship Management. Ability resolve queries raised by Credit Control team
- Dealing with underwriters, brokers, customers and answering any query they might have related to payments, commission or debt related.
- Should be able to work on strict deadlines to manage client expectation
- Review first pass accuracy of process worked for quality assurance
- Prepare and share weekly reports/ update on the health of the process to client
- Work with team lead and manager to manage escalation, prepare RCA and its documentation
- Complete regular updates and changes on training material/SOP

Competencies:

- Working knowledge of credit control, cash allocation
- Good level of knowledge of Insurance Finance and Accounts.
- London market knowledge is mandatory
- Strong Communication Skills (Verbal and Written)
- Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook)
- Good decision making/analytical skill
- Ability to prioritize & multi-task and exhibits meticulous attention to detail

Eligibility Criteria:

- B.Com pass or B.Com Hons graduate/Any Finance Graduate

- Minimum 8-12 years of experience in Accounts Receivable/Finance and Accounting (preferably Cash and Collection)
- Min 3 years of Team handling experience on papers

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