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Workday Training Lead
1 month ago
We are looking for a Workday HCM Trainer with 8-10+ years experience in HR processes. You should have robust ERP system experience, from hands-on operational experience or implementation projects. HR experience is required. You will lead and deliver training and change-related deliverables for our deployments.
Reporting into the Training and Change Lead. Deployments are managed remotely with globally dispersed teams and regular travel is not required certain events may be face-to-face. This is not a fully remote role as face-to-face office time with colleagues and HR teams is necessary to deliver their work.
What you'll be doing:
- Lead and deliver training and change-related work for the new ERP deployments including process walkthroughs, system demonstrations, and hands-on training to educate and train new agencies and users on the new ERP system and to help the businesses understand how the system behaves for business scenarios.
- Develop your expertise and knowledge on WPP's project-centric ERP system Workday HCM to be able to conduct trainings to front-office users on topic such as Joiner, Mover, Leaver, Absence and reports.
- Support the update of training materials based on localisation requirements i.e., adding system customizations for any local, legal or statutory requirements.
- Engage and build relationships with business stakeholders to manage training to these user groups and to manage issues and/ or change interventions with them.
- Support administrative tasks related to training. For example, data for status updates, planning for training events, tracking issues, and reporting on non-attendance to training.
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What you'll need:
- 10+ years experience in HR processes
- Hands-on ERP software experience and a desire to focus on training business users
- Beneficial if you have experience with Workday HCM (however not required)
- Experience working in a complex and matrixed organization
- Experience in external or in-house consulting role (i.e., facing clients and highly professional work style)
- Beneficial if you have experience with the advertising and media sector
- Experience in the areas of system testing, user training, user change management and communications
- Strong written communication skills, and Presentation skills.
- Experience with developing user instructions, training materials and editing, and proofreading
- Highly computer literate with proficiency in MS Office and business communication tools such a MS Teams.
- Fantastic organization, time management skills and attention to detail.
