Technical Product Manager

Job Description

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey Bring your brightest version of you and have a brighter work day here.

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About the Team

Do you believe that a truly great Search user experience is built on a foundation of rock-solid reliability and speed At Workday, we know that every action taken within our platform is a moment of trust. This is a pivotal opportunity to join the Workday Search team that safeguards that trust, ensuring our search experience is not just powerful, but exceptionally fast, stable, and dependable for every user, every time.

Our team promotes Workday's core values with Employees being the first of them. This is why we offer flexible work schedules, empower you to follow your desired career path & achieve professional and personal goals, encourage work-life balance and wellbeing, and are proud to champion equal opportunities for everyone. Our goal is to build an environment where you can truly be yourself, your opinions are valued, and you can lead ambitious and sophisticated initiatives with fun and caring Workmates.

About the Role

This is a critical role where you will be entrusted with the stability and reliability of our search endpoint, a cornerstone of the Workday customer and user experience. You will be the product lead responsible for ensuring our search functionality is unfailingly reliable. The stability of this core service directly impacts customer happiness and their ability to efficiently use the full power of the Workday platform. In this position, you will forge close partnerships with key organizations across Workday, including search client-side engineering, infrastructure, and customer support.

Responsibilities

- Lead the preparation and delivery of a high performing and efficient search backend
- Demonstrate customer empathy, connect with customers (internal and external) effectively, and assist in driving successful implementations
- Drive product requirements and development for service improvements that contribute to platform objectives
- Clearly define and communicate product requirements in Confluence and JIRA
- Analyze data to establish, monitor, and measure success metrics
- Prioritize features, bugs, and partner with engineering to lead remediation and release process
- Work collaboratively with sophisticated multi-disciplinary teams across all functions of the organization to ensure successful product development and launch
- Understand the overall Workday product portfolio and customers to create strategic solutions that drive internal and customer value
- Review and provide constructive feedback on technical aspects of the product
- Maintain high team morale, excitement, and momentum

About You

Basic Qualifications

- Education in a technical field such as computer science or equivalent
- Over 6 years of experience, including 3+ years in technical product management leading a technical product
- A strong technical background with the ability to understand and articulate the architecture of sophisticated, distributed backend systems like a search service.
- Experience in successfully delivering platform or backend systems

Other Qualifications

- Ability to learn quickly in a fast-paced team including highly technical areas
- Ability to handle interpersonal relationships judiciously and professionally
- Excellent oral and written communication skills, including comfort with communication with senior leadership
- Ability to think about problems from different perspectives and leverage data driven analysis to drive roadmap development and prioritization
- Technical understanding of cross-platform UX development - desktop, mobile, and team-collaboration apps
- Ability to build and publish reports using performance monitoring tools

Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles If so, ask your connection at Workday about our Employee Referral process

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