Tele collections executive

2 weeks ago


Bengaluru, India PayAssured Full time

About PayAssured PayAssured is a Bengaluru-based corporate credit and invoice-recovery firm focused on fast-tracking payment recovery for businesses across India. We operate at the intersection of law, finance, and technology, managing end-to-end recovery—from demand and negotiation to litigation—under frameworks such as MSME law, SARFAESI, and commercial courts. Our team works closely with in-house counsel and external advocates to resolve high-value corporate and commercial disputes within tight timelines. Role: Tele Collections Executive Location: Ganganagar, Bengaluru Type: Full-time, In-office What You’ll Do • Make structured outbound calls to debtors (finance heads, owners, directors) on overdue B2B payments • Drive recovery conversations professionally, document commitments, and negotiate payment plans • Handle disputes, delays, and push for concrete timelines and resolutions • Coordinate with legal teams for notices, mediation, and escalation workflows • Maintain detailed call logs, follow-ups, and MIS in CRM tools • Use digital tools for calling, WhatsApp, email, documentation, and payment tracking Who We’re Looking For • Experience in Collections / AR Collections / Recovery / Tele-collections • Background in BFSI, NBFC, Banking, E-commerce, Fintech, or Agency environments • Strong exposure to B2B recoveries • High-volume calling experience with a firm but professional communication style • Tech-focused: CRM tools, Excel/Sheets, WhatsApp/email workflows • Advantage if you have a network of field/recovery agents in: – Gujarat – Noida/NCR – Maharashtra – Goa Languages Preferred • Strong Hindi • Gujarati / Marathi preferred • Working English for documentation and internal coordination Ideal Traits • Outcome-driven and disciplined • Strong negotiation and objection-handling skills • Consistent in follow-ups and documentation - • Comfortable working closely with legal and operations teams



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