Csa (customer Service Associate)

14 hours ago


Erattupetta KL IN MedPlus Health Services Limited Full time

Greet customers warmly and provide assistance as needed Address customer inquiries and concerns in a friendly and professional manner Provide information on prescription and over-the-counter medications including usage and side effects Accurately input prescription information into the pharmacy computer system Ensure the correct labeling and packaging of medications Maintain inventory levels by stocking shelves and monitoring expiration dates Assist in ordering and receiving pharmaceutical supplies and medications Conduct regular inventory checks and report discrepancies to the pharmacist Handle cash transactions and manage the cash register Maintain accurate and up-to-date customer records Ensure compliance with all pharmacy laws and regulations Maintain a clean and organized work environment Follow safety protocols and procedures to ensure a safe environment for customers and staff Communicate effectively with pharmacists other healthcare professionals and customers Relay important information to customers and address any follow-up questions or concerns Responsible for performing home delivery and cash deposit tasks as needed Job Requirements Minimum qualification 10th pass Proficiency in Malayalam is essential ability to read write and understand basic English is required Must be computer literate and comfortable using digital systems Willingness to work in rotational shifts including late shifts up to 11 PM Must own a two-wheeler with a valid driving license as the role includes home delivery responsibilities Age limit Candidates must be below 35 years Should be open to relocation as we have operations across India However location preference will be considered based on availability Male candidates preferred due to the nature and timing of the role Shift timing 7AM-4PM and 2PM-11PM Perks Benefits Provident Fund PF Employee State Insurance ESI Accident Insurance coverage up to 5 lakhs Life Insurance coverage up to 3 lakhs Annual Performance Bonus Gratuity as per company policy Attractive Sales Incentives Job Types Full-time Permanent Fresher Pay Up to 22 800 00 per month Benefits Health insurance Paid sick time Paid time off Provident Fund Ability to commute relocate Erattupetta Kerala Reliably commute or planning to relocate before starting work Required Application Question s Have you gone through the and Requirements It is mandatory you to understand about the job and apply if your are really interested License Certification 2 Wheeler Licence Required Work Location In person



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