Business Analyst CRM

3 weeks ago

Pune, India Pradeepit Consulting Services Full time

Job Description ROLE AND RESPONSIBILITIES:- - Experience working in either sales and Marketing or product development - Responsible for analyzing and maintaining the companys CRM / DM system - Results oriented, will take ownership and proactively drive projects and change management - through to completion - Ensuring data integrity and making recommendations for improving the effectiveness of - the companys CRM / DMS strategy. - Managing projects by creating milestones and ensuring timely completion of tasks - Providing technical support to internal stake holders - Conducting training sessions for sales team on how to use a companys products or services - Identifying business opportunities based on sales team feedback and research - Collaborates with the sales team to understand business issues to be addressed by customer - insights - Own test and learn timeline - Ability to work independently and exercise discretion in performing job duties - Will be working with the sales team on solution definition for small sized projects with medium - level complexity - Ability to interact cross-functionally with departments and with third party vendors while - consistently meeting deadlines - Provide day to day business user support of CRM / DM system - Extensive experience of working with a range of tools and packages to interrogate data and - build reports - Experience with application integration and developing workflow and functional Use Cases - SAP SD experience will be the added advantage

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