Manager Customer Service

4 weeks ago

Bengaluru India WhiteCrow Research Full time

Job Description About WhiteCrow We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client's in-house research. About our client For more than 80 years, our client's engineers and product specialists have partnered with customers to produce highly engineered connectivity and sensing solutions that make a connected world possible. Their focus on reliability, durability, and sustainability exemplifies their commitment to progress. The unmatched range of their product portfolio enables companies, large and small, to turn ideas into technology that can transform how the world works and lives tomorrow. As a Manager Customer Service & Trade Supply chain, you will be responsible for... Customer Service: - Managing a team of 4-5 - Advancing best in class customer relations via Quality, Delivery, Innovation and Responsiveness - Developing/Leading customer engagement projects and processes focused onIncreasing customer forecast accuracy - Reviewing demand forecasts and order priority with production planning & control team; establishing supply schedules for raw material based on production schedule in S&OP meetings - Resource and capacity planning for work load assessment. - Developing behavior analytics which enhance proactive customer engagement focused on minimizing waste and increasing the customer experience Trade Supply Chain Management: - Managing a team of 4-5 - Focusing on part availability, on time delivery to the customer, Quality and Cost Reduction by utilizing resources effectively - Driving supply chain and logistics excellence and ensuring the compliance of all statutory requirements in order to achieve Business goals - Provide innovative planning and logistics solutions to find and implement efficiencies with cross-functional teams What you already have... - Bachelor's degree preferred - MBA - 15 years + relevant customer experience management background required. - SAP 10+ years experience - Extensive transactional working experience in manufacturing industry under CS & Supply chain. - Knowledge/understanding of Customer Relationship Management/CRM systems. - Preferred experience of Aerospace and Defence.

  • RCM Customer Service Representative

    6 days ago

    Bengaluru, Karnataka, India CUSTOMER SERVICE,RCM Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About Our Client They are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Their mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care....

  • Voice Process

    11 hours ago

    Bengaluru, India Customer Service Executive Full time

    An inbound customer support service of BPO directly addresses this issue by providing customized services, such as inquiry handling, technical support, phone answering, customer surveys, and medical answering services. **Salary**: ₹15,000.00 - ₹20,000.00 per year **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

  • Customer Service

    6 hours ago

    Bengaluru, Karnataka, India Apogee Service Pvt. Ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Process - Customer ServiceQualification - GraduationFreshers & Experience both can applyLanguage - English + Hindi should be excellent.6 days working & Sunday off.Shift - 9am to 6pmVersant - above 5Immediate joiner required.Job Types: Full-time, PermanentPay: ₹20, ₹25,000.00 per monthWork Location: In person

  • Manager - Customer Service

    1 day ago

    india VIL Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • Customer Service Assistant

    2 weeks ago

    Bengaluru, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    CSA- Customer Support Voice process - Outbound English and Hindi Mandatory Graduation Mandatory Day Shift - Rotational Shift Rotational off - 6 days Working Immediate Joiners A - Nos., 70, sringar, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bangalore, Karnataka 560068 Contact -8310863451 Mail **Job Types**: Full-time, Regular /...

  • Customer Service Executive

    1 week ago

    Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    CSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...

  • Customer Service Manager-SUPPORT SERVICES-Customer Service

    1 week ago

    Mumbai, India Kotak Mahindra Bank Limited Full time

    Job Description Support Services-Customer Service - Customer Service Manager - Quality Analyst KMPL-Grade M3 -Location-Mumbai Job Role: 1. Monitoring and Evaluation: - Regularly monitor emails and calls to evaluate performance and identify areas for improvement. 2. Process Improvement: - Implement process improvements to enhance the efficiency and...

  • Customer Service Executive

    6 days ago

    Bengaluru, India Wisecor Service Pvt Ltd Full time

    Inbound and outbound process. Excellent Communication Skills in Hindi and English is mandatory. Telecallers requires you to be patient, persuasive and persistent. The aim of telecallers is to build repeat business through excellent customer relations. **Salary**: ₹10,105.58 - ₹25,000.00 per month Schedule: - Day shift Ability to...

  • Customer Service

    1 week ago

    Bengaluru, India HSBC Full time

    Job Description Some Careers Open More Doors Than Others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC...

  • Head of Customer Service

    3 weeks ago

    Bengaluru, India Lifetime Health Full time

    Job Description Job Title: Head of customer service Company:Lifetime Health Location:Jayanagar Bangalore Salary : As per your previous drawn and expertise Employment Type:Full-Time About Us: LifetimeHealth is a leading provider of home healthcare services, specializing in nursing and physiotherapy. We are committed to delivering high quality, compassionate...