Manager Customer Service
2 days ago
Job Description About WhiteCrow We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client's in-house research. About our client For more than 80 years, our client's engineers and product specialists have partnered with customers to produce highly engineered connectivity and sensing solutions that make a connected world possible. Their focus on reliability, durability, and sustainability exemplifies their commitment to progress. The unmatched range of their product portfolio enables companies, large and small, to turn ideas into technology that can transform how the world works and lives tomorrow. As a Manager Customer Service & Trade Supply chain, you will be responsible for... Customer Service: - Managing a team of 4-5 - Advancing best in class customer relations via Quality, Delivery, Innovation and Responsiveness - Developing/Leading customer engagement projects and processes focused onIncreasing customer forecast accuracy - Reviewing demand forecasts and order priority with production planning & control team; establishing supply schedules for raw material based on production schedule in S&OP meetings - Resource and capacity planning for work load assessment. - Developing behavior analytics which enhance proactive customer engagement focused on minimizing waste and increasing the customer experience Trade Supply Chain Management: - Managing a team of 4-5 - Focusing on part availability, on time delivery to the customer, Quality and Cost Reduction by utilizing resources effectively - Driving supply chain and logistics excellence and ensuring the compliance of all statutory requirements in order to achieve Business goals - Provide innovative planning and logistics solutions to find and implement efficiencies with cross-functional teams What you already have... - Bachelor's degree preferred - MBA - 15 years + relevant customer experience management background required. - SAP 10+ years experience - Extensive transactional working experience in manufacturing industry under CS & Supply chain. - Knowledge/understanding of Customer Relationship Management/CRM systems. - Preferred experience of Aerospace and Defence.
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Customer Service and Operations
3 weeks ago
Bengaluru, India 247 Customer Private Limited Full timeJob Description Exciting Career Opportunities at [24]7.ai Join Our International BPO in Bangalore! Are you looking to kickstart or advance your career in an international BPO We're hiring for both Voice & Non-Voice Process roles at [24]7.ai in Bangalore! Role & Responsibilities: - Interact with customers via Call / Chat to resolve queries. - Provide...
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Customer Care Executive
1 day ago
Bengaluru, India Customer Care Executive Full timeManaging incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...
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Customer Service Executive
1 week ago
Bengaluru, India Wisecor Service Pvt Ltd Full timeInbound and outbound process. Excellent Communication Skills in Hindi and English is mandatory. Telecallers requires you to be patient, persuasive and persistent. The aim of telecallers is to build repeat business through excellent customer relations. **Salary**: ₹10,105.58 - ₹25,000.00 per month Schedule: - Day shift Ability to...
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Customer Service Executive
2 weeks ago
Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full timeCSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...
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Customer Service and Operations
4 weeks ago
Bengaluru, India 247 Customer Private Limited Full timeJob Description Exciting Career Opportunities at [24]7.ai Join Our International BPO in Bangalore! Are you looking to kickstart or advance your career in an international BPO We're hiring for both Voice & Non-Voice Process roles at [24]7.ai in Bangalore! Role & Responsibilities: - Interact with customers via Call / Chat to resolve queries. - Provide...
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Customer Service and Operations
4 weeks ago
Bengaluru, India 247 Customer Private Limited Full timeJob Description Exciting Career Opportunities at [24]7.ai Join Our International BPO in Bangalore! Are you looking to kickstart or advance your career in an international BPO We're hiring for both Voice & Non-Voice Process roles at [24]7.ai in Bangalore! Role & Responsibilities: - Interact with customers via Call / Chat to resolve queries. - Provide...
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▷ Urgent! Customer Service Manager
2 weeks ago
Bengaluru, India myGwork - LGBTQ+ Business Community Full timeJob Description This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Summary Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality...
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Customer Service
3 weeks ago
India Pearson Full timeJob Category Go To Market Pearson VUE www pearsonvue com is the global leader in computer-based testing for information technology academic government and professional testing programs around the world Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world s most comprehensive...
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Customer Service Representative
5 days ago
Bengaluru, Karnataka, India Right Track Corporate Service Full timeHi, Opening for voice Process Graduates/ Under graduates diploma Experience: Freshers and Experience **Salary**: 15000-20000 Languages: English + Kannada Work Location : Singasandra Interview Mode : F2F Interested can contact **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift - Morning...
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Customer Service Support Manager
3 weeks ago
Patna, India Reliance Retail Full timeJob Description Company Overview Reliance Retail, India's largest and most profitable retailer, is known for its diversified omni-channel presence, providing outstanding value and superior quality to consumers. With over 15,000 stores and a significant digital presence, we serve more than 193 million loyal customers across major consumption sectors. Our...
