Information Technology Service Desk

19 hours ago

Delhi, India Live Connections Full time

Tole - It Service Desk
Experience - 1 to 3 years of experience
Work Location - Pune or Bangalore
Work Moce - Work from Office
Required Notice Period - Immediate Joiners

Must Have
Min. 12-18 months’ work experience in IT Service Desk/ Tech support process providing remote support for Password Reset, Account Unlock using Active Directory, Basic knowledge of Azure AD, O365 exchange admin.
Basic Knowledge of Shared Mailbox, Distribution List, User Mailbox, Conference Room, Outlook profile configuration, MS Teams synchronization issues, SharePoint, and ODB-related issues.
Intermediate knowledge of T/S Small Forms (iOS, Android, Windows)
Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, Messaging, Outlook 2013-19, Skype for Business, Microsoft Teams, SharePoint and OneDrive for Business
Experience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostics and resolution.
Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, and Encryptions
Intermediate knowledge of Network collaborations & VPN T/S, TCP/IP, OSI, Network devices, and carriers.

To apply, connect with Abhishek via abhishek.m@livecjobs.con or WhatsApp on 9154908075

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