3 Days Left Customer Care Executive

3 weeks ago


Faridabad, India Jiva Ayurveda Full time

Job Description Customer Care Executive / Telecaller This role at JIVA AYURVEDA is for a Customer Care Executive / Telecaller who will engage directly with customers, handling inquiries and showcasing basic selling skills. You'll need excellent verbal and written communication, a customer-centric approach, and a positive attitude to effectively assist customers, particularly those using online shopping portals and digital payment platforms. Key Responsibilities - Customer Interaction: Deal effectively with customers, addressing their needs and providing excellent customer service. - Communication: Utilize strong verbal and written communication skills to interact clearly with customers. - Sales: Apply basic selling skills during calls to drive sales. Qualifications - Good verbal and written Communication Skills (no mother tongue influence issues). - Proficiency in customer dealing, including knowledge of customer service principles and online shopping portals. - Basic computer knowledge and typing skills. - Good interpersonal skills, including a positive attitude and negotiation abilities. - Sales-driven with basic selling skills on calls. - Strong listening skills. - Awareness of digital payment platforms



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