Restaurant Captain

6 hours ago

Bhiwani HR IN FRATERNITI FOODS PVT LTD Full time

Job Summary The Restaurant Captain is responsible for supervising the restaurant floor ensuring smooth service and providing guests with an exceptional dining experience This role bridges communication between guests service staff and the kitchen ensuring efficient operations and high-quality customer service in line with restaurant standards Key Responsibilities Supervise and coordinate the activities of restaurant service staff during shifts Greet and seat guests ensuring a warm and professional welcome Take food and beverage orders accurately and ensure timely service delivery Communicate guest orders clearly to the kitchen and bar teams Check tables before service to ensure proper setup cleanliness and readiness Ensure high standards of food presentation table service and guest satisfaction Handle guest complaints or special requests efficiently and courteously Assist in training and guiding new service staff on restaurant standards and SOPs Maintain up-to-date knowledge of the menu ingredients preparation methods and promotions Monitor table turnover and assist in managing reservations and seating arrangements Coordinate with the kitchen and bar to ensure smooth communication and timely service Ensure compliance with hygiene safety and grooming standards Assist in daily cash handling billing and end-of-shift reporting when required Support the Restaurant Manager in daily operations inventory control and team briefings Qualifications Skills Diploma or degree in Hotel Management Hospitality or related field 2-4 years of experience in restaurant or hotel service with at least 1 year in a supervisory or captain role Strong knowledge of food and beverage service standards and restaurant operations Excellent communication leadership and interpersonal skills Customer-oriented with strong problem-solving abilities Ability to work under pressure in a fast-paced environment Good organizational and multitasking skills Proficiency in POS systems and basic computer applications Flexible to work shifts weekends and holidays Work Environment Front-of-house restaurant setting within a hotel fine dining or casual dining establishment Requires standing for long periods and maintaining a professional appearance Job Type Full-time Pay 19 000 00 - 24 000 00 per month

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