Chat Bot Developer

1 day ago

Hyderabad, India ValueLabs LLP Full time

Job Description

Technical Skills Needed:

- Conversational AI Platforms: Expertise in platforms like Yellow.ai, Rasa, Dialogflow CX/ES, Cognigy, Kore.ai, and Microsoft Bot Framework.
- Custom Flow Design: Building dynamic bot flows, NLP tuning, fallback handling, and multi-language support.
- Channel Integrations: Integration across Web, WhatsApp, Facebook, Voice (Google Dialogflow, Amazon Lex).
- Scripting: Proficiency in JavaScript, Node.js, or Python for creating custom logic and dynamic responses.
- NLP Expertise: Intent/entity recognition, NER, slot-filling, dialogue state management, and conversation memory.
- Generative AI (LLM): Experience with OpenAI GPT, Claude, Cohere integration and prompt engineering (zero-shot, few-shot).
- Voice Bot Development: STT/TTS integration, voice-optimized dialogues, and voice bot platform experience.
- API & Backend: Experience withRESTful APIs,webhooks,event-driven architecture.
- Zendesk Experience: Prior experience with Zendesk (Support, ZIS, or Ticketing API) for bot-to-agent handoff, ticket routing, and integrations would be a plus.

Role:Other

Industry Type:IT Services & Consulting

Department:Other

Employment Type:Full Time, Permanent

Role Category:Other

Education

UG:Any Graduate

PG:Any Postgraduate

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