Data Analyst

WE ARE HIRING A DATA ANALYST Ever opened a new bank account and got a weekend away Spent on fashion and received a personal styling session Picked up groceries and walked away with cinema tickets If so you ve probably experienced a TLC Worldwide campaign - without even knowing it At TLC we help the world s biggest brands drive customer acquisition loyalty and engagement with emotionally engaging experience-led rewards From global banks to high street retailers our programs are designed shift behaviour boost ROI and build genuine brand love - at the fraction of the cost of discounting and cash offers Backed by COSMOS our all-in-one program platform we deliver personalised campaigns at scale with live data smart insights and seamless customer journeys We ve spent 30 years mastering what moves customers combining deep consumer insight a global network of 100 000 rewards and a unique ability to drive measurable ROI for brands We re 400 people strong across 15 global hubs A collective of marketers creatives and strategists who care about doing great work - and having fun while we do it We celebrate bold thinking empower growth and champion the kind of culture that helps people thrive This role sits at the intersection of business and technology You will contribute to the development of scalable data products and AI-powered solutions playing a key role in our AI pilot initiatives The ideal candidate combines analytical thinking business acumen and technical expertise and is comfortable working in fast-paced environments with multiple priorities Here are a few things that we ve got to offer Dynamic collaborative team in a creative environment with exposure to global clients colleagues - Weekly webinars to support your development through our People Academy Annual TLC Wellness Week and programmes throughout the year TLC Culture Club - including seasonal social events tasty lunches more TLC Gives Back - volunteering opportunities including off site visits and volunteering leave TLC Rise - supporting and empowering women into leadership roles Frankies - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits TLC Owner s Club - Everyone that is part of the TLC experience contributes to our success which is why we all own a piece of TLC as part of our share holder scheme What you ll be doing Collaborate with cross-functional teams to define develop and deliver data products and AI pilot use cases Conduct data analysis to extract insights that inform product decisions and business strategies Build and maintain predictive models machine learning pipelines and decision-support tools Communicate findings clearly and effectively to stakeholders at all levels Develop dashboards and reports to support performance monitoring customer behaviour analysis and campaign effectiveness Identify opportunities to improve data quality accessibility and utility Support project planning timeline estimation and reporting for data initiatives Promote best practices in data science data governance and ethical AI Who we re looking for Proven experience in data analytics data science or a related role Strong proficiency in SQL and Python including Pandas NumPy Scikit-learn Solid understanding of statistical methods machine learning algorithms and data modelling Experience with BI tools particularly ThoughtSpot Hands-on experience with Snowflake or similar modern data platforms Proven track record in delivering end-to-end data projects Ability to work under pressure and manage multiple priorities Strong communication and stakeholder management skills Collaborative and team-oriented mindset Being a people-led business we hire upon values and believe that our people are what make the beloved TLC culture so unique At TLC we aim to create a world within the world that is free from prejudice bias and inequity A world where diversity is valued and celebrated and where we work hard to ensure all our wonderful people are given equal opportunity to succeed If you re excited by everything we ve told you then it s time to apply