Centre Manager Cum Councilor

4 days ago

Gandhinagar GJ IN ICA Gandhinagar Full time

Job Role Centre Manager cum Admission Counselor Company ICA Edu Skills Pvt Ltd Department Training Education Location Gandhinagar Reporting To Centre Director 1 Job Overview The Centre Manager cum Admission Counselor is responsible for managing overall centre operations while driving student admissions This role involves overseeing daily activities ensuring smooth academic delivery meeting admission targets maintaining centre discipline and providing guidance to prospective students regarding courses and career opportunities 2 Key Responsibilities A Centre Management Supervise day-to-day operations of the centre Ensure smooth functioning of batches faculties and support staff Monitor student attendance batch scheduling classroom rotations and faculty allocation Maintain centre discipline hygiene and infrastructure Ensure compliance with company policies and academic standards Maintain MIS reports centre performance data and daily operational documentation Coordinate with the HO Regional Office for academic placement and administrative requirements B Admission Counseling Handle walk-ins enquiries and leads generated through various marketing channels Counsel students and parents on ICA courses career paths and job opportunities Conduct one-to-one counseling sessions tele-counseling and follow-ups to convert enquiries into admissions Explain course details fees duration job assistance and certification structure Maintain database of leads follow-ups and conversions in CRM MIS Participate in admission drives events seminars and tie-ups with schools colleges C Sales Target Achievement Achieve monthly and quarterly admission targets Support marketing activities to increase footfall and lead generation Track and improve conversion ratios Suggest local promotional activities to boost admissions D Student Batch Management Ensure timely commencement of batches Monitor student feedback and resolve grievances Coordinate with faculty for academic delivery and assessments Track student progress exam schedules and certification processes E Placement Coordination Coordinate with the placement team to ensure interviews for trained students Collect placement feedback and track placed candidates 3 Required Skills Competencies Strong communication counseling skills Sales orientation with ability to achieve targets Centre management leadership qualities Good knowledge of MS Office CRM and reporting Problem-solving multi-tasking and decision-making skills Customer-centric and student-friendly approach 4 Qualifications Graduate in any discipline MBA preferred 2-5 years of experience in education counseling or centre management preferable Prior experience in vocational training skill development institutes is an added advantage 5 Key Performance Indicators KPIs Admission conversions target achievement Batch utilization student satisfaction Centre audit scores and operational efficiency Revenue generation enquiry-to-admission ratio Student placement success if applicable Job Type Full-time Pay 17 000 00 - 30 000 00 per month Work Location In person

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