Female Telecaller

Job Title: Female Telecaller – STEM Kits & IoT Device Sales Location: Kolkata Company: IEMA Research & Development Pvt. Ltd. Department: Sales & Marketing Employment Type: Full-Time / Part-Time Send your CV to : souvik.chatterjee@iemlabs.com About the Company: IEMA Research & Development Pvt. Ltd. is a technology-driven organization specializing in IoT solutions, AI-based systems, and STEM education products. Our products include IoT training kits, industrial-grade sensors, and educational STEM kits designed to inspire innovation among students, educators, and industries. We are looking for a dynamic and confident Female Telecaller to join our sales team and help drive awareness and sales of our STEM learning and IoT product range. Key Responsibilities: - Make outbound calls to schools, colleges, training centers, and distributors to promote STEM kits and IoT devices. - Explain product features, pricing, and benefits to potential customers in a clear and engaging manner. - Maintain and update customer database (CRM) with lead details and follow-up actions. - Coordinate with the sales and marketing team to schedule product demos and meetings. - Handle inbound queries regarding product specifications, orders, and pricing. - Follow up with potential leads, convert them into confirmed sales, and achieve monthly targets. - Provide customer feedback to the management team for improving product quality and sales strategies. Required Skills & Qualifications: - Education: Graduate (any stream); B.A/ B.Tech or B.Sc. in Science/Engineering background preferred. - Experience: 1–2 years in telecalling, inside sales, or customer relations (education or tech product domain preferred). - Language Proficiency: Fluent in English, Hindi, and Bengali (additional languages are a plus). - Strong communication and persuasion skills. - Enthusiastic, target-oriented, and self-motivated individual.