Manager - Retail Store Operations
1 week ago
Job Description Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. Role Store Manager Job Level/ Designation Manager Function / Department Retail Location Prayagraj, UPE Job Purpose - Overall responsibility for activities at a Vi store spanning customer service, store-level sales and revenue targets across all products (voice post-paid/ prepaid, data etc.) - Execute marketing promotions, display and store experience schemes Key Result Areas/ Accountabilities Sales - Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a Vi store - Ensure and monitor quality of acquisition through the store - Revenue -Deliver revenue targets for the store - Increase revenue per footfall by aiding customers purchase decisions RoI - Achieve profitability (Return on investment) targets for the store - Minimize losses from pilferage (wastage) and shrinkage (unidentified losses) Customer Service - Manage churn and achieve customer satisfaction for walk-in customers Store Management - Ensure adherence to store processes in terms of documentation and systems - Ensure infrastructure / store upkeep - Maintain availability of stock at the store while adhering to norms - Ensure appropriate placement of pop-ups and product displays at store Marketing - Execute marketing, branding and promotion activities - Ensure fliers/ brand POS are available at store - Resolve channel-specific issues within specific timelines People - Resolve store-specific issues within specific timelines - Keep employee-retention and motivation levels high through regular reviews and performance streamlining of both on-roll and off-roll employees - Identify gaps in performance of immediate team and ensure training to bridge the same HSW Compliance - Ensure that the HSW norms are adhered to Core Competencies, Knowledge, Experience Critical Success Factors - Continuous Learning & Empowering Talent - Building Team Commitment - Leads Decision Making & Delivering Results Threshold Functional Competencies - Products, Services and Technology Knowledge - Consumer Differentiating Functional Competencies - Sales Planning and Forecasting - Solving Problems Experience - 2 5 years - Experience of retail store and customer relationship management - Revenue Target achievement and cost management Qualifications Must have technical / professional qualifications - Essential : Graduation - Desired : Full time post - graduation in business management/MBA Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
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Retail Store Manager
2 weeks ago
Alwar, India Reliance Retail Full timeJob Description Job Summary: We are seeking a highly motivated and experienced Retail Store Operations Manager to lead daily store operations, ensure outstanding customer experience, drive store profitability, and implement best practices across store teams. The ideal candidate should have strong leadership, operational, and people management skills within a...
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Retail Store Manager
3 weeks ago
Nagpur, India Reliance Retail Full timeJob Description Company Overview Reliance Retail is India's largest and most profitable retailer, leading the market through its omni-channel presence, diverse store concepts, digital platforms, and strong commitment to delivering quality products and superior shopping experiences across 7,000+ cities nationwide. Job Overview As a Senior Retail Store Manager...
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Store Manager
2 days ago
India Reliance Retail Full timeJob Description Company Overview Reliance Retail, India's leading and fastest-growing retailer, offers an exceptional value proposition through its extensive omni-channel network. Renowned for superior quality, innovative platforms, and outstanding shopping experiences, Reliance Retail caters to millions nationwide, delivering excellence in consumer...
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Store Manager
2 weeks ago
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Store Manager
1 week ago
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Store Manager
1 week ago
Nagar, Sahibzada Ajit Singh Nagar, India Reliance Retail Full timeJob Description Company Overview Reliance Retail is India's largest and most profitable retailer with a diversified omni-channel presence, delivering outstanding value, quality products, and superior shopping experiences nationwide. Operating over 15,000 stores in 7,000+ cities, Reliance Retail is committed to customer service, growth, and job security...
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Store Manager
2 weeks ago
India Reliance Retail Full timeJob Description Job Description: Apparel Store Manager- We are in search of a dynamic and highly effective Apparel Store Manager to motivate and lead a team of young, energetic and fashion forward workforce. The ideal candidate should have a strong academic foundation, including a Bachelor's degree, with a preference for individuals with a professional...
