
Information Technology Administrator
2 days ago
Job Description
Job Description
Job Title: IT Administrator (Associate Level)
Job Type: Full-time
Job Summary:
We are looking for a motivated and enthusiastic IT Administrator to join our team. This entry-level role is ideal for candidates with 2 to 3 years of experience in IT administration. You will assist in maintaining the companys IT infrastructure, supporting end-users, and ensuring smooth IT operations. Practical knowledge and a willingness to learn are valued most.
Key Responsibilities:
- IT Support: Provide first-level technical support to employees for hardware, software, and network issues.
- System Maintenance: Assist in the maintenance of computers, servers, and networking equipment.
- Software Installation: Assist in installing and updating software across the companys systems.
- Troubleshooting: Identify, diagnose, and resolve basic IT problems related to hardware, software, and network connectivity.
- Data Backup: Help ensure regular data backups and contribute to the company&aposs data security efforts.
- Documentation: Maintain accurate records of IT assets, issues, and resolutions in a ticketing or documentation system.
- Network Support: Assist in monitoring and maintaining the companys local area network (LAN) and internet connectivity.
- Security Monitoring: Support basic IT security tasks, such as ensuring antivirus updates and security patches are applied.
Requirements:
- Education: BSc (Mandatory)
- Experience: 2 to 3 years of experience in IT support or administration (internships, part-time roles, or self-taught experience welcome).
- Basic Knowledge of:
- Windows and/or Linux operating systems.
- Network concepts (e.g., IP addresses, DNS, routers, switches).
- Hardware components (e.g., computers, printers, servers).
- Office productivity software (e.g., Microsoft Office, Google Workspace).
- Problem-Solving: Strong troubleshooting and problem-solving skills with a proactive attitude.
- Communication: Good verbal and written communication skills to interact with non-technical staff.
- Team Player: Ability to work well in a team and follow instructions.
Added Advantage:
- IT certifications such as CompTIA A+, Microsoft Certified: Fundamentals, or similar.
- Basic knowledge of network security and firewall configurations.
- Familiarity with cloud platforms like Google Cloud or Microsoft Azure.
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