▷ Apply Now Senior Infra Ops Engineering Analyst

4 days ago

Hyderabad Telangana, India UnitedHealth Group Full time

Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best Here you will find a culture guided by diversity and inclusion talented peers comprehensive benefits and career development opportunities Come make an impact on the communities we serve as you help us advance health equity on a global scale Join us to start Caring Connecting Growing together Primary Responsibilities Collaborate with IT teams to integrate storage solutions with various systems and applications Deliver technical support and guidance to address and resolve storage-related issues Provides day to day support of the storage infrastructure including storage provisioning storage reclamation and zoning activities Manage ticket queue and provide storage services to address customer s needs Review performance health of servers storage arrays and SAN switches Participate in array and SAN switch microcode upgrades Participate in Storage array and SAN switch PLM activities Analyze and remediate security vulnerabilities Maintain detailed documentation of storage configurations processes and procedures Mentor team members Participate in an on-call rotation Comply with the terms and conditions of the employment contract company policies and procedures and any and all directives such as but not limited to transfer and or re-assignment to different work locations change in teams and or work shifts policies in regards to flexibility of work benefits and or work environment alternative work arrangements and other decisions that may arise due to the changing business environment The Company may adopt vary or rescind these policies and directives in its absolute discretion and without any limitation implied or otherwise on its ability to do so Required Qualifications Bachelor s degree or equivalent degree 3 years of experience in a large complex computing environment 2 years of experience with Brocade DCX SAN Directors and toolsets 2 years of experience with HPE Primera and Infinidat storage arrays and toolsets 2 years of experience with Pure storage arrays and toolsets 1 years of experience in analyzing and optimizing storge performance to resolve technical issues Experience with managing a Fiber channel and iSCSI SAN Solid knowledge of storage operational activities zoning masking and mapping Solid verbal and written communication skills At UnitedHealth Group our mission is to help people live healthier lives and make the health system work better for everyone We believe everyone - of every race gender sexuality age location and income - deserves the opportunity to live their healthiest life Today however there are still far too many barriers to good health which are disproportionately experienced by people of color historically marginalized groups and those with lower incomes We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission

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