Service Team Lead
4 days ago
Job Description About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About Team: QR & Sound Box is one of Paytm's business tools to help merchants grow and manage their business through simplicity and data-driven technology. This team is responsible for growing the penetration of Paytm's QR Code & Sound Box business in Indian merchants. Visibility Accountability through Extensive QR/Soundbox deployment. Grow Distribution and Market share in the assigned area of operations. Formulate and launch the counter strategy for local initiatives taken up by the competition. Plan the market size, span and geographies by the team. Responsibilities: 1. Team Management (Service FSEs) min 15-20. 2. SLA Management- Ticket Closure of both Proactive and Reactive Merchants issues. (device related) 3. Material Management from Hub to FSE. (Fwd and Reverse Logistics). 4. UpsellingSkill. 5. Analytical and Data Manager. 6. Trainer Mindset. Criteria: 1. Strong service background 2. Industry- DTH/Broadband/Consumer Electronics etc. 3. Local market knowledge 4. Strong understanding of stock handling/ inventory management
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Tumkur, Karnataka, India Paytm Full timeAbout Us Paytm is India s leading mobile payments and financial services distribution company Pioneer of the mobile QR payments revolution in India Paytm builds technologies that help small businesses with payments and commerce Paytm s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About Team...
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IT Service Desk Team Lead
2 weeks ago
India Innovatia Technical Services Inc. Full timeJob Description Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts...
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Customer Service Team Lead
3 weeks ago
Bengaluru, India Westbury Kommerce Full timeJob Description Position Title: Customer Service Education: Graduate / Postgraduate Experience: 10 years Location: Bengaluru Role Description Responsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive...
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IT Service Desk Team Lead
3 weeks ago
Bengaluru, India Innovatia Technical Services Inc. Full timeJob Description Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts...
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Customer Service Team Lead
3 weeks ago
Mumbai, India IGP Full timeJob Description We are seeking a proactive and experienced Team Lead to manage our BLENDED PROCESS. The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction. Key Responsibilities: - Monitor daily volumes, response times, and customer satisfaction...
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Service Desk Team Lead
3 weeks ago
Bengaluru, India BETSOL Full timeJob Description Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's...
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Customer Service Team Lead
5 days ago
Thane, Maharashtra, India, Maharashtra Evonik Full timeJob Title : Team Lead – Customer ServiceReporting To : Head - Customer Service (India Region)Entity : Evonik India Pvt. Ltd.Work Location : ThanePurpose of the position:The role of the CS Team Lead is in conjunction with the Head of CS & team members to jointly translate the CS India strategy into operational elements. The Team Leader operationally leads...
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Service Team Lead
3 weeks ago
Lucknow, India One 97 Full timeJob Description About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of...
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Team Lead
3 weeks ago
Nagpur, India HCL Technologies Limited Full timeJob Description Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry...
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Services Delivery Team Lead
4 days ago
KIN Mumbai (KIN) We Work, India Kyndryl Solutions Private Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per yearOperations Manager Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our...
