Customer Service Representative

3 weeks ago


Allahabad UP IN E-Spirits IT Services Full time

About the role We are seeking a dedicated and skilled Customer Support Executive to manage email and voice-based support for our UK clients This role involves handling customer queries processing orders extracting details from various platforms and ensuring prompt and high-quality resolution Key Responsibilities Handle inbound calls and respond to customer emails professionally Resolve queries related to orders services and technical processes Extract and compile information from various systems to assist customers Process customer orders accurately and promptly Maintain detailed and organized records in CRM ticketing platforms Collaborate with internal teams to resolve escalations or special requests Deliver excellent after-sales support and contribute to customer satisfaction goals Required Skills Experience 1-6 years of experience in international voice and or email support B2B B2C Strong command of spoken and written English Proficient in handling customer communication ticketing and CRM tools Excellent problem-solving and multitasking abilities Ability to work independently and meet daily targets and deadlines Quick learner with a customer-first approach and attention to detail Why Join Us Work in a professional supportive environment with international exposure Opportunity to develop skills in customer success CRM and global service handling Career growth opportunities for top performers Apply today and become part of a growing team that values professionalism integrity and results Job Type Full-time Pay 10 000 00 - 25 000 00 per month Language English Preferred Work Location In person



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