Operations Expert, Avp

In Scope of Position based Promotions INTERNAL only Job Title Operations Expert AVP Location Bangalore India Role Description Positive Impact- It s what drives us More than a claim this describes the way we do business Our purpose as a business is to enable economic growth and societal progress We want to be a bank that creates a positive impact for clients employees investors and society We re committed to being the best financial services provider in the world balancing positive impact with precision to deliver superior solutions for our clients This is made possible by our people agile minds able to see beyond the obvious and act effectively in an ever-changing global business landscape As you ll discover our culture supports this Diverse international and shaped by a variety of different perspectives We are driven by a shared sense of purpose At every level agile thinking is nurtured And at every level agile mind are rewarded with competitive pay support and opportunities to excel At the heart of Deutsche Bank s client franchise is the Corporate Bank a market leader in risk management for FX and Rates Cash Management Lending Trade Finance Trust and Agency Services as well as Securities Services Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe managing leading Global Custodian Private Equity Sovereign Wealth funds - our universal expertise and global network allows us to offer truly integrated and effective solutions What we ll offer you As part of our flexible scheme here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100 reimbursement under childcare assistance benefit gender neutral Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs and above Your key responsibilities Knowledge of Exports Imports LC issuance Bank guarantee Financing product with regards to India regulations understanding of UCP URC ISBP URDG Maintain enhance client relationship by resolving issues promptly Leading and guiding team in managing relationships with clients to ensure their requests complaints etc are addressed in timely manner Acting as Key contact point First point of contact for large MNCs Clients Responsible for client coverage for transactional delivery and structure solutions in coordination with Product partners across Corporate Bank Work with internal teams on analysis and development of transaction ideas structuring of solutions for trade finance discussions with clients for enablement of these solutions Transaction coordination - both internally as well as with clients 3rd parties counterparties law firms auditors etc Work closely with internal stakeholders including Product Management Legal Compliance Sales colleagues in developing product solution taking into consideration UCP URC ISBP URDG and other technical and India regulatory requirements Assisting in data extraction MIS preparation for client behavior Streamlining of process Automation facilitate MI and Analytics Self-managing client High level escalations by speaking to client s senior stakeholder Maintain positive and proactive interaction with internal stakeholders Accountable for upholding Bank vision and values statement Challenge the status quo and adaptability to change balance with strong team spirit and strict compliance culture Experience of handling larger teams Project Implementation migration of activities Ensure adherence to Internal Regulatory guidelines Control Compliance aspects Manage team independently ensure work life balance Your skills and experience Desired background Graduate Post graduate MBA Finance CAs with more than 8-12 years experience in Trade Finance roles across LC BG Import - Export docs Financing structured products supplier finance etc Comprehensive knowledge of FEMA RBI Master Directions Extremely strong written and verbal communication skills Driven and motivated to work under tight timelines Extremely diligent and hardworking to efficiently manage deadlines across multiple products Excellent skills in using MS Office - Power point and Excel Managing and leading Trade Finance Service teams will be an added advantage Experience in customer service especially in handling large corporates and multinational companies devising MIS running initiatives within a complex organizational structure and people management experience How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information We strive for a in which we are empowered to excel together every day This includes acting responsibly thinking commercially taking initiative and working collaboratively Together we share and celebrate the successes of our people Together we are Deutsche Bank Group We welcome applications from all people and promote a positive fair and inclusive work environment