Relationship Manager

3 days ago

Kolkata India IOSIGNITE Full time

Job Description About the Role You'll be the primary point of contact for a UK based Group of School's global network of admissions agents. Your job is to keep communication smooth, timely, and accurate so their international boarding schools have a consistent pipeline of well-supported student enquiries. What you'll do Build strong working relationships with agents across key markets Make regular follow-up calls and maintain ongoing communication to share updates, clarify admission requirements, and answer queries Track enquiries, applications, and conversions in a structured manner Ensure every agent has the latest information on fees, programmes, deadlines, policies, and marketing assets Coordinate with schools and the Head of International to resolve issues quickly Keep detailed notes, maintain CRM records, and ensure no conversation goes undocumented Identify high-performing agents and support them with stronger collaboration and faster turnarounds Assist in organising online events, briefings, and training for agents Share weekly updates, challenges, and opportunities with internal teams Support agents with end-to-end processes for boarding admissions Who you need to be Someone with excellent spoken and written English Methodical, organised, and comfortable handling a high volume of communication Someone who follows up without being reminded Calm and professional when dealing with people across cultures A self-starter who takes responsibility for their pipeline Experienced with CRMs or ready to become an expert quickly Bonus: Experience in international education, admissions, study abroad, or agent management Experience required 05 years in a relationship management, admissions, client servicing, or sales coordination role Experience handling multiple stakeholders This role is a good fit if - You enjoy structured work, like talking to people from different parts of the world, and take pride in being reliable, responsive, and detail-driven.

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