Building Operations, Transport Services

Job Description

What this job involves:

Reporting to the Transport manager, youll provide efficient and cost-effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time and that the start time and kilometre readings are constantly logged for documentation.

Likewise, youll ensure that our staff log their boarding and initial pick-up time and that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick-up.

Youll also help maintain a 24/7 transport helpdesk, which will provide call logging services and handle queries and concerns. On top of these, youll also monitor and report cases of speeding and other incidents to the Transport Helpdesk and communicate with them over the radio when needed.

The candidate should have a minimum qualification in BA/BCOM/any graduation. He should have experience in employee transport (ETS) and basic knowledge of the city/state, Excel knowledge, communications skills (verbal and written) and people-oriented leadership quality.

Serving as a go-between among teams:

Being a part of the JLL family, youll be constantly collaborating with teams across the boardespecially in this role. As the person in charge, youll be central in supporting the transport team at the clients facility. Youll also be responsible for keeping in touch with our vendor supervisors.

In addition, youll keep a record of important transport-related phone numbers. Also part of your scope is to prepare work orders and assign a unique reference number for each transport request. Your superior analytical skills will also prove handy, as youll look into and prepare daily, weekly and monthly transport reports.

A strong drive toward excellence:

Working at JLL, youll see yourself working with many of the industrys premier talents and innovators. That is why you must have a laser beam focus on excellence.

To land this job, you must be a graduate of any discipline with three to five years of experience in transport management in a BPO/Manufacturing setting. You must also demonstrate an aptitude in working with a team. Furthermore, you must have a solid background in developing and monitoring improvement programs.

What is required:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Roles & Responsibilities:

- Managing BEF One Campus transport operations.
- Vehicle driver tracking for all 4 shifts (A, B, C and GS)
- Managing transport vendor partners/vehicles/driver's movements.
- Inter-office shuttle monitoring.
- Arrival and departure monitoring and report generation.
- Weekly transport routing and Sunday routing.
- Handling events query and vehicle arrangement.
- Updating of transport notice boards in all the locations for Holiday, Sunday working & Events.
- Handling Helpdesk calls (Shift mobile).
- Driver and vehicle compliance checks and reports generations.
- SPOT cab trip sheet audit and billing.
- Sharing transport reports (MMR, Spent, DSR, Incident, Billing & MIS validation).
- Occupancy level report to the management.
- Parking yard monitoring.
- Monitoring all shift vehicles, in pickup/drop.
- Weekly supervisor and driver meetings.
- Monthly vendor managers meetings and MOM updates.
- Attending committee meetings.
- Transport accruals sharing with the Finance team.
- Transport payment follow-up with the finance team with PO updates.
- Monthly Invoice update, with NDC submission to the finance team.
- Handling on-call employees queries and directing them to the vendor for a cab.
- Lady employee pickup and drop monitoring.
- Employee queries, and compliance follow-up with action updates.
- Additional vehicle increase, decrease workings and approvals.
- New Location Transport setup and Shuttle deployment planning.
- Induction of vehicle and drivers.

---