Site Lead

About ANSR ANSR is a market leader in enabling organizations to build manage and scale global teams through Global Capability Centers GCCs We provide full life-cycle services including GCC design set up and enabling operations For over 18 years companies cutting across size industry and markets have relied on ANSR s expertise to successfully build global business and technology teams Since its inception ANSR has established over 90 GCCs Our experience spans across industries including retail CPG banking insurance travel transportation and healthcare We operate in supply-rich locations like India Central and Eastern Europe South America Canada and Southeast Asia Job Title India Site Lead Location Hyderabad India Job Summary We are seeking a highly experienced and results-driven individual to fill the role of Site lead The primary responsibility is to cultivate the company culture and brand within the center attracting and retaining top talent to support the Agenda and for executing the vision mission and overall strategy The Site Lead is accountable for the overall direction scaling and operations of the site creating a strong operational culture maintaining high performance and high quality throughout the team This role enables the achievement of service levels performance productivity cost goals and successful program implementations The leader will also provide functional leadership withing Software and Cloud Engineering teams providing leadership in innovation and technology advancements within these disciplines Key Responsibilities Provide vision leadership and direction responsible for the day-to-day operations governance and marketing of the center Collaborate with cross-functional teams to develop and implement digital innovation strategies that meet the needs of the company in aiding business transformation and improving customer experience Collaborate with cross-functional teams to develop and implement Software Engineering and Cloud Engineering initiatives that drives innovation and accelerates the execution of the Tech and Data roadmap Develop implement and maintain local policies procedures and systems designed to improve the efficiency accuracy and effectiveness of the site Ensure adherence to company ethical codes of conduct and quality standards Manage local vendor relationships and service level agreements to ensure high-quality services and timely delivery Serve as a coach for the team Establish Companys strategy and relevant operating governance model s Support to Global functional teams such as HR Finance EBS etc in managing their functions teams in country Build an employer of choice brand Develop innovation programs Evangelize across teams globally Manage performance by effectively leading teams to ensure that expectations and standards are met Provide support to the senior management team in ongoing process improvement and governance initiatives Qualifications Bachelor s degree in computer science information technology engineering or a related field Proven track record of success in digital innovation project management including development and execution of successful programs aimed at delivering value to customers Proven track record of success in working in and leading a similar DSC or GCC in India Strong understanding of the latest digital innovation methodologies and technologies within Software Engineering and Cloud Engineering disciplines Minimum of 10 years experience in a leadership role in a multinational organization Experience leading and managing global cross-functional teams in a dynamic fast-paced environment Excellent communication interpersonal and presentation skills Strong analytical strategic and problem-solving skills Requirements Strong business acumen and financial literacy and management Capable of handling multiples projects initiatives simultaneously and executing to completion Must have positive and professional verbal and written communication skills and maintain excellent interpersonal skills Previous experience working in a global company Experience in start-ups preferred 15 years operations and people management experience Experience as a project owner sponsor for strategic step change initiatives and enabling innovative thinking in project teams Undergraduate degree in Engineering Business Management or related field MBA or advanced degree preferred Demonstrates a passion for developing great talent Ability to build strategic plans and operate tactically