Officer - Customer Service - Voice International Process (1-3 yrs)

2 weeks ago


Mysore, India RAPRO Solutions Full time

- Location: Mangalore, Karnataka, India

- Shift Timings: Night shifts (exact timings may vary as per business requirement)

- Compensation: Up to 4 LPA

- Benefits: Transport, Meal Allowance, etc.

Job Description:

We are looking for enthusiastic and customer-focused individuals with a minimum of 1 year of BPO experience to join our international voice process team. The ideal candidate must be a graduate with excellent. English communication skills and should be comfortable working in night shifts.

Key Responsibilities:

- Handle inbound and outbound calls for international customers

- Provide accurate information and resolve customer queries in a professional manner

- Ensure customer satisfaction and provide excellent service at all times

- Maintain documentation of customer interactions and transactions

- Adhere to process workflows, compliance requirements, and quality standards

- Escalate unresolved queries to the appropriate department as necessary

Required Skills and Qualifications:

- Minimum 1 year of experience in a BPO (voice) environment

- Graduation (any discipline) is mandatory

- Excellent verbal and written English communication skills

- Strong interpersonal and problem-solving abilities

- Comfortable working in night shifts (US/UK/Australian hours)

- Good listening skills with a customer-centric approach

- Ability to work both independently and within a team



  • Mysore, Karnataka, India RAPRO Solutions Full time

    - Location: Mangalore, Karnataka, India- Shift Timings: Night shifts (exact timings may vary as per business requirement)- Compensation: Up to 4 LPA- Benefits: Transport, Meal Allowance, etc.Job Description:We are looking for enthusiastic and customer-focused individuals with a minimum of 1 year of BPO experience to join our international voice process team....


  • Mysore, India Future role Full time

    **Job Description: Process Executive - International Voice Process** **Position: Process Executive - International Voice Process** **Shift Timing: 2:30 pm to 11:30 pm IST** **Salary: Best in the industry + Attractive incentives** **Job Summary**: We are seeking dynamic and experienced Process Executives to join our team for an outbound Executive, you...


  • Mysore, Karnataka, India Remote Teams IT Solutions Pvt Ltd Full time

    Job Title: Civil Engineer – International Voice Process & Project ManagementLocation : Hi-Tech City, Hyderabad, India. Job Type: Full-Time, Office Based Only. (No Work from Home)Work Timings: 4:00 AM to 1:00 PM IST (Aligned with Australian Time Zone)Experience Level: 2 to 5 Years (Not More Than 5 Years)We are seeking a dynamic and detail-oriented Civil...


  • Mysore, Karnataka Mangalore, Karnataka, India Team Management Services Full time

    Job Summary Our Client is looking for a dynamic and experienced Trainer to join their voice process team in the BPO domain The ideal candidate will be responsible for delivering effective training programs to new hires and existing agents enhancing communication skills product process knowledge and overall service quality This role plays a key part in...


  • Mangalore, Mysore, India Hireatease Consulting Private Limited Full time

    Job Description Job Summary: We are looking for a dynamic and experienced Trainer to join our voice process team in the BPO domain. The ideal candidate will be responsible for delivering effective training programs to new hires and existing agents, enhancing communication skills, product/process knowledge, and overall service quality. This role plays a...


  • Mysore, India SEPCOM UNIVERSE PVT LTD Full time

    1. Fresher and experience in Voice/ Non-voice campaigns. 2. Having experience in International and Domestic processes. 3. Looking for good communication in English, Hindi & Kannada. 4. Computer Skills. 5. Typing Speed should be minimum 30WPM. 6. Overseeing the customer service process. **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: -...


  • Mysore, Karnataka, India GlowTouch Full time ₹ 2,94,000 - ₹ 2,97,000 per year

    About the Role:We are looking for dynamic and enthusiastic individuals to join our team as International Voice Process Executives. The ideal candidate should possess excellent communication skills and a customer-first mindset to deliver world-class support to our international clients.Key Responsibilities:Handle inbound and outbound calls for international...


  • Mysore, Karnataka, India TP Full time

    Join Our International Support Team as a Customer Support Executive (Voice Process).LocationIndore (Work From Office)ResponsibilitiesExcellent communication skills in English.Both Freshers and Experienced candidates can applyGraduates and Undergraduates are welcomeImmediate Joiners PreferredQualificationsGraduates and Undergraduates are welcomeRequired...


  • Mysore, Karnataka, India Equitas Small Finance Bank Full time

    Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail Customer Service Officer - Retail


  • Mysore, India Vlookup Business Solutions Pvt Ltd Full time

    _**Job Description-**_ - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Follow communication procedures, guidelines and policies. - Keep records of customer interactions, process customer accounts and file documents. - Build sustainable relationships and trust with customer...