Manager Expert Desk GES PSC

Job Description Job Title: Manager Expert Desk GES PSC Location: Hyderabad At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.We're looking for a results-driven leader to optimize procurement operations, enhance supplier performance, and drive process automation across global functions. This role demands strong strategic oversight, people leadership, and a commitment to continuous improvement and compliance excellence. Your Key Responsibilities - Support CAMs and Buyers in contract operationalization, optimize the supplier base, and manage documentation to ensure supplier readiness and compliance. - Lead process improvements and support automation initiatives to boost efficiency, accuracy, and scalability in procurement activities. - Resolve complex procurement issues, manage vendor relationships, and oversee Expert Desk operations, including escalations and resource planning. - Provide strategic direction to teams, foster engagement, and lead performance management, coaching, and succession planning. - Implement training initiatives in collaboration with L&D to upskill teams and drive continuous improvement and growth. We Offer - Drive procurement operations including e-sourcing, contract management, and supplier enablement, ensuring KPI achievement, compliance, and risk mitigation. - Support CAMs and Buyers in contract operationalization, optimize the supplier base, and manage documentation to ensure supplier readiness and compliance. - Lead process improvements and support automation initiatives to boost efficiency, accuracy, and scalability in procurement activities. - Resolve complex procurement issues, manage vendor relationships, and oversee Expert Desk operations, including escalations and resource planning. - Provide strategic direction to teams, foster engagement, and lead performance management, coaching, and succession planning. - Implement training initiatives in collaboration with L&D to upskill teams and drive continuous improvement and growth. You Bring - Bachelor's degree with relevant experience in shared services operations or Ariba-enabled procurement operations. - Minimum of 8 years experience in sourcing, procurement, Procure-to-Pay (P2P), or shared service operations. - At least 3 years of experience in people management or leadership roles. - Strong understanding of procurement processes and operational best practices. - Hands-on experience with procurement technologies such as SAP and Ariba. - Familiarity with data analytics tools like Celonis, Sievo, and Tableau is an advantage. About Dsm-firmenich At dsm-firmenich, we don't just meet expectations we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas They're essential to our future. Because real progress only happens when we go beyond, together. Our Application Process Interested in this position Please apply on-line by uploading your resume in English via our career portal (www. dsm-firmenich.com/careers). For further information, please contact Ravi Kumar dasari, Talent Acquisition Business Partner ([Confidential Information]) Inclusion, Belonging And Equal Opportunity Statement At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong. We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve. We welcome candidates from all backgrounds no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we're here to help just let us know what you need, and we'll do everything we can to make it work. Agency statement We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.