Internatinal voices process uk

7 days ago


Mumbai, India Tech Mahindra Limited Full time

Job Description Description We are seeking candidates for the position of International Voices Process for our UK/US operations based in India. This role is ideal for individuals looking to enhance their communication skills and gain experience in a dynamic work environment. Responsibilities - Handle inbound and outbound voice calls for UK/US clients. - Provide excellent customer service and support to clients in a professional manner. - Resolve customer inquiries and issues efficiently and effectively. - Maintain accurate records of customer interactions and transactions. - Work collaboratively with team members to achieve targets and improve processes. Skills and Qualifications - Excellent verbal and written communication skills in English. - Strong interpersonal skills and ability to work in a team environment. - Proficiency in using call center software and CRM tools. - Ability to handle challenging customer situations with patience and professionalism. - Good problem-solving skills and attention to detail. - Basic understanding of the UK/US market and cultural nuances. Contact -7620636678 HR YASH JAIN



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