Application Support Analyst

2 days ago

Noida, India Project Atlas - Agentic AI For Business Full time

🛠️ Application Support Analyst (Multiple Openings)

📍 Location: Noida

💼 Type: Full-time | Remote

Industry: AI Agentic Product Company

About the Role

We are hiring Application Support Analysts (multiple positions). We are a fast-growing AI product company. This is a tech-functional role, ideal for professionals who enjoy troubleshooting, working with APIs, and keeping systems stable.

Key Responsibilities

- Monitor and support live web applications and backend systems
- Respond to technical issues from users and internal teams
- Investigate bugs using API tools and system logs
- Document issues, fixes, and known resolutions
- Coordinate with developers and QA for escalations
- Conduct data validations and basic API testing

What We’re Looking For

- 2–6 years of experience in application or technical support
- Strong skills with tools like Postman, SQL, and JIRA
- Good understanding of web applications and backend interactions
- Clear communication and structured problem-solving approach

Good to Have

- Basic scripting knowledge (Python or Shell)
- Familiarity with cloud environments and system monitoring

If you're looking to build your career supporting real products with real users, this is the right space.

#ApplicationSupport #TechSupport #RemoteJobs #Hiring #IshwaConsulting #ProductSupport #APIs #SupportEngineer #IndiaJobs #SoftwareSupport

Industry

- Business Consulting and Services

Employment Type

Full-time

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