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Relationship Manager Only 24h Left

4 weeks ago

Pune, Maharashtra, India Bandhan Tours Pvt Ltd. Full time
Job Description

Company Description

At Bandhan Tours, we believe the true magic of life lies in the moments we experience. For over 11 years, we&aposve been creating unforgettable journeys for travelers, blending passion, expertise, and a commitment to quality. With nearly 25,000 happy travelers, weve built a legacy of trust, offering personalized, safe, and seamless experiences across domestic and international destinations. Every trip is more than just a vacation its a story of discovery, a memory to cherish forever.

Role Description

This is a full-time, on-site role for a Relationship Manager located in Pune. The Relationship Manager will be responsible for building and maintaining strong relationships with clients, understanding their travel needs, crafting personalized itineraries, providing exceptional customer service, and handling client inquiries and concerns. The role requires collaboration with internal teams to ensure seamless travel experiences and consistently striving to exceed client expectations.

Qualifications

- Strong communication, negotiation, and interpersonal skills
- Experience in customer service and relationship management
- Ability to craft personalized travel itineraries
- Excellent problem-solving and conflict resolution skills
- Organizational and multitasking abilities
- Familiarity with travel industry standards and services
- Proficiency in using CRM software and travel booking systems is a plus
- Bachelor&aposs degree in Business, Hospitality, Tourism, or a related field is preferred