Associate - Backend Process Jobs Opening in Seventh Edge Consultiung Pvt Ltd at DLF Phase 4, Greater Noida, Noida City Centre, NoidaLess

4 weeks ago

Noida, India Seventh Edge Consultiung Pvt Ltd Full time

Process Adherence: Follow Standard Operating Procedures (SOPs) and scripts for all interactions and tasks.Quality & Compliance: Ensure all interactions and processed work meet quality, accuracy, and compliance standards (e.g., data privacy).Targets & SLAs: Meet individual and team targets like Average Handle Time (AHT) for calls and Service Level Agreements (SLAs) for non-voice tasks.Tool Proficiency: Use necessary tools like CRM software, telephony systems, and internal databases.Escalation: Identify and escalate complex issues to the appropriate senior team member or department.Typical Requirements:A graduate degree in any stream.For Voice: Excellent verbal communication skills with clear diction and a neutral accent.For Non-Voice: Excellent written communication skills and typing speed/accuracy.Basic to intermediate computer proficiency.Strong customer service orientation and problem-solving skills.Ability to work in shifts, including night shifts (as required by the process).More information about this Associate - Backend Process JobPlease go through the below FAQs to get all answers related to the given Associate - Backend Process jobWhat are the job requirements to apply for this Associate - Backend Process job position? Ans: A candidate must have a minimum of fresher as an Associate - Backend Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com, B.Pharm, BA, BBA/BBM, BCA, BSc, BBS, BFA, BMS What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Associate - Backend Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Associate - Backend Process position? Ans: There are immediate 1 job openings for Associate - Backend Process in our Organisation.

B.Com, B.Pharm, BA, BBA/BBM, BCA, BSc, BBS, BFA, BMS

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