Manager - Operations (kyc & Compliance ) | Job Hai | Noida

1 week ago

Noida Uttar Pradesh, India Info Edge Full time

Join our team We are currently hiring for the role of Manager - Operations KYC Compliance for Job Hai vertical Noida Don t miss out on this opportunity Join us in shaping the future of Job Hai team at Info Edge India Ltd It s time to be a part of a dynamic team and make a difference in the industry Email Resume - vrinda gupta naukri com About BU - Job Hai Job Hai is new venture by Info Edge Info Edge is successfully running businesses like Naukri com Jeevansathi com 99 acres com etc Job Hai portal focused on Blue and grey collar hiring Job Hai is serving jobs for Sales Business Development Marketing Field Sales Back Office Customer Support Housekeeping Warehouse etc Job Hai is in 7 metro cities Mumbai Delhi Noida Gurgaon Ghaziabad Faridabad Greater Noida Position Summary The Manager - Onboarding Verification will be responsible for leading the end-to-end onboarding and verification processes for recruiters This role involves managing 2 Team Leaders and 14 associates in Onboarding and 1 Team Leader and 8 associates in Verification ensuring seamless activation compliance Key Responsibilities Lead mentor and guide 3 Team Leaders and 23 team members across Onboarding Verification Define individual team KPIs and ensure consistent achievement of targets Conduct performance reviews identify training needs and drive upskilling initiatives Oversee onboarding of recruiters clients ensuring adherence to defined TAT and quality benchmarks Manage the verification process with high accuracy minimizing fraud and compliance risks Track and analyze key metrics onboarding efficiency verification accuracy rejection TAT adherence escalations Conduct daily huddles with TLs and weekly monthly reviews with the leadership team Prepare and share MIS reports dashboards and insights with senior stakeholders Collaborate with Sales CX CAT and Product teams to enable smooth recruiter partner journey Ensure strict adherence to SOPs policies and regulatory guidelines across both teams Conduct periodic audits to detect gaps or fraudulent activities and take corrective actions Identify and drive process improvement and automation opportunities Champion recruiter experience by reducing TAT and improving accuracy transparency Qualifications Skills Graduate Postgraduate with 4-6 years of experience in Operations Onboarding Verification preferably in internet job portal or tech-driven businesses Strong understanding of onboarding verification and compliance processes Excellent people management coaching and conflict resolution skills Data-driven mindset with strong analytical and reporting skills Other Details 2 years experience in Team leading is mandatory Experience in KYC Compliance will be preferred 6 days working 5 days in office Saturday are work from home Free Shuttle facility provided from Botanical Garden metro station Office Location - Express Trade Tower 2 3rd Floor Sector 132 Opp JBM Global School Noida Nearest Metro Botanical Garden Connect with VRINDA GUPTA for more insights Email - vrinda gupta naukri com LinkedIn - https www linkedin com in vriiindaa Department Operations Skills Required KYC Kyc Verification Client Onboarding Document Verification Operations Team Lead Years Of Exp 5 to 8 Years Education Qualification Any Graduate Designation Manager - Operations KYC Compliance Job Hai Noida

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