Technical Support Engineering
4 weeks ago
With over 18 000 employees worldwide the Microsoft Customer Experience Success CE S organization is responsible for the strategy design and implementation of Microsofts end-to-end customer experience Come join CE S and help us build a future where customers come to us not only because we provide industry-leading products and services but also because we provide a differentiated and connected customer experience Within CE S the Customer Service Support CSS organization builds trust and confidence for every person and organization through delivering a seamless support experience In CSS we help customers and partners resolve their issues quickly prevent future problems from occurring and demonstrate new ways to achieve more from their Microsoft investment Within CSS our Digital Transformation Platform DTP group delivers world-class support for our global customers on their digital transformation journey We provide valuable support solutions on a wide range of technologies including Data analytics Artificial Intelligence and IoT Business Intelligence and Power BI SQL Dynamics 365 and Power Platform that elevate our customers trust in Microsoft and improve their business performance In the Customer Service Support CSS team we are looking for people with a passion for delivering customer success As a Technical Support Engineer you will own troubleshoot and solve highly complex customer technical issues This opportunity will allow you to accelerate your career growth by honing your problem-solving collaboration and research skills and developing your technical proficiency This role is flexible in that you can work up to 100 from home Microsofts mission is to empower every person and every organization on the planet to achieve more As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond Responsibilities Response and Resolution You own investigate and solve highly complex customer technical issues and serve as an technical escalation point for other engineers to assist in resolving cases and perform complex troubleshooting tools e g debugging Readiness You lead in building communities with peer delivery roles and share your knowledge through readiness programs technical coaching and mentoring of others You deepen your technical and professional proficiency to enable you to resolve highly complex customer issues through training and readiness Product Process Improvement You act as a trusted advisor to the product group engineering teams and drive Microsoft product diagnostic and support process improvements Business Integration You use your business and technology insights to help shape strategy when engaging with customers partners and teams Qualifications Minimum requirements 7 years technical support technical consulting experience or information technology experience OR Bachelor s Degree in Computer Science Information Technology IT or related field AND 5 years technical support technical consulting experience or information technology experience Language Qualification Portuguese OR Spanish Language fluent in reading writing and speaking English Language confident in reading writing and speaking Microsoft is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances We also consider qualified applicants regardless of criminal histories consistent with legal requirements If you need assistance and or a reasonable accommodation due to a disability during the application or the recruiting process please send a request via the Microsoft
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FLEXCUBE Technical Support Expert
1 week ago
Bengaluru, Karnataka, India FLEXCUBE Technical Support Lead Full timeAbout Finergy">Finergy is a division within Oracle FSGIU dedicated to the Banking, Financial Services, and Insurance (BFSI) sector. Our team offers deep industry knowledge and expertise to address the complex financial needs of our clients.">We have established ourselves as a leading provider of end-to-end banking solutions. Our single platform for a wide...
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Lead Banking Solutions Engineer
1 week ago
Bengaluru, Karnataka, India FLEXCUBE Technical Support Lead Full timeAbout Our Team">We are a team of experts at Finergy, dedicated to delivering end-to-end banking solutions to the BFSI sector.">With a strong focus on addressing the complex financial needs of our clients, we leverage our deep industry knowledge and expertise to excel in this space.">Your Role:">In this role as a Flexcube technical support lead, you will be...
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Technical Support Specialist
4 days ago
Bengaluru, Karnataka, India Altair Engineering Full timeJob Summary: Enterprise Computing Global Support team consists of highly knowledgeable and motivated individuals who can design, develop, troubleshoot, and deliver solutions. We also have the opportunities to work directly with various strategic Cellular Phone Manufacturers and EDA/Semiconductor partners. The selected candidate will be part of the...
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Technical Support Engineer
5 days ago
Bengaluru, Karnataka, India Mphasis Full timeJob DescriptionDescriptionWe are seeking a Technical Support Engineer to join our team in India. The ideal candidate will be responsible for providing technical assistance and support to our customers, ensuring they have a seamless experience with our products.Responsibilities- Provide technical support to customers via phone, email, and chat.- Diagnose and...
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Technical Support Engineer
6 days ago
Bengaluru, Karnataka, India HID Full timeJob DescriptionHID Global is a leading provider of trusted identities for people, places, and things.We are seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for troubleshooting technical issues reported by our customers.Your primary objectives will be to reproduce and resolve complex...
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Technical Support Engineer
6 days ago
Bengaluru, Karnataka, India Amazon Full timeOverviewThe Perfect Order Experience (POE) Team is seeking a highly skilled Support Engineer II to join their team. This role offers an exciting opportunity for technical professionals who are passionate about delivering exceptional customer experiences.In this position, you will be part of a dynamic support engineering team that provides comprehensive...
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Technical Support Engineer
3 weeks ago
Bengaluru, Karnataka, India Karix Mobile Pvt. Ltd. Full timeAbout Karix : Karix is a leading global communication platform as a service (CPaaS) provider, empowering businesses to connect with their customers seamlessly. We offer a comprehensive suite of solutions, including messaging, voice, and other communication APIs. We are committed to innovation and providing exceptional customer experiences. Role : Technical...
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Technical Support Engineer
4 days ago
Bengaluru, Karnataka, India ABS INTERNATIONAL Full timeJob DescriptionWe are urgently hiring Technical Support Engineer for leading Healthcare Service provider company at BangaloreCompany Overview:Company is leading Healthcare Service provider , a global enterprise in existence for more than 20 years having more than 30,000 direct employees base out of India and more than 90,000 workforce spread across 71...
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Technical Support Engineer
1 week ago
Bengaluru, Karnataka, India White Force Full timeJob Description: JD for Azure Data Factory: Support Engineers (SE) serve as frontline technical resources for Microsoft customers and partners via phone, email or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating...
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Technical Support Engineer
2 weeks ago
Bengaluru, Karnataka, India HID Full timeJob Description: As a Technical Support Engineer III, you will troubleshoot, reproduce and resolve technical customer issues reported by HID Global customers. Effective communication skills are essential for communicating with senior level technical and managerial people both inside the company and at the customer company. About HID Global: HID powers the...
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Technical Support Engineer
4 weeks ago
Bengaluru, Karnataka, India HID Full timeJob Title: Technical Support Engineer III Location: Bangalore, India (Hybrid) About Us: HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Job Description: ...
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Technical Support Engineer
2 weeks ago
Bengaluru, Karnataka, India NetApp Full timeJob SummaryWe at NetApp Inc are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers You will diagnose and troubleshoot software andhardware problems with respect to NetApp Storage Ultimately you will be a person our customers trust They will rely on you to provide timely and accurate solutions to their...
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Technical Support Engineer
3 weeks ago
Bengaluru, Karnataka, India Vonage Full timeJob DescriptionFixed shift timing: 14:30 - 22:30 ISTVonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true advocates of our companyWhy...
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Technical Support Engineer
6 days ago
Bengaluru, Karnataka, India Microsoft Full timeCompany Overview">Microsoft is a leading technology company that empowers individuals and organizations to achieve more. With over 17,000 employees worldwide, our mission is to deliver innovative solutions that drive business value through customer experiences.">Our Customer Experience Success (CE S) organization is dedicated to empowering customers to...
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Technical Support Engineer
4 weeks ago
Bengaluru, Karnataka, India HID Full timeLocation: Bangalore, India (Hybrid)Job ID: 35743Profile Summary:As a Technical Support Engineer III in the Technical Support department your primary objectives of the role are to troubleshoot, reproduce and resolve technical customer issues reported by HID Global customers. Communication skills, both technical and social, are highly important in this role....
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Technical Support Engineer
1 week ago
Bengaluru, Karnataka, India HID Full timeLocation: Bangalore, India (Hybrid)Job ID: 35743Profile Summary:As a Technical Support Engineer III in the Technical Support department your primary objectives of the role are to troubleshoot, reproduce and resolve technical customer issues reported by HID Global customers. Communication skills, both technical and social, are highly important in this role....
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Technical Support Engineer
4 days ago
Bengaluru, Karnataka, India Fortinet Full timeJoin Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of...
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Technical Support Engineering
3 weeks ago
Bengaluru, Karnataka, India Microsoft Full timeWith over 17 000 employees worldwide the mission of the Customer Experience Success CE S organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoftxe2x80x99s products and services ignited by our people and culture Come join CE S and help us build a future where customers...
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Technical Support Engineering
6 days ago
Bengaluru, Karnataka, India Microsoft Full timeWith over 17 000 employees worldwide the mission of the Customer Experience Success CE S organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoftxe2x80x99s products and services ignited by our people and culture Come join CE S and help us build a future where customers...
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Technical Support Engineer
4 days ago
Bengaluru, Karnataka, India Randstad Full timeWe are seeking a Technical Support Engineer to join our team at a leading Swedish automotive manufacturer's facility in Ghent.About the RoleYou will be responsible for troubleshooting and resolving technical issues related to automated systems and processes. Your expertise will ensure minimal downtime and optimal production performance.About the CompanyThe...
