BPO Trainer

Job DescriptionRole Overview:We are seeking a Subject Matter Expert (SME) Communication Trainer to enhance employees communication skills through targeted training programs. The role requires expertise in verbal and written communication, facilitation skills, and the ability to coach individuals and teams to meet organizational communication standards.Key...

Job OpportunityA key aspect of the Service Quality Manager role is to foster a culture of continuous learning within the organization.With at least three years of experience in the BPO sector, they will oversee and implement quality methodologies such as six sigma, Lean & COPC.The ideal candidate will engage closely with clients to comprehend their...

Job DescriptionKey Responsibilities:- Training Delivery: Conduct Voice & Accent training sessions for employees to enhance communication skills.- Assessment & Feedback: Evaluate participants progress, provide constructive feedback, and suggest improvement plans.- Content Development: Prepare and update training materials, modules, and exercises to align with...

Job Title: Learning and Development LeadWe are seeking an experienced professional to lead the training function for a high-impact operations team. The successful candidate will be responsible for designing and implementing training strategies aligned with business goals, including needs assessments, training calendars, and learning objectives.The ideal...

Job Title: Deputy Manager – TrainingLocation: Hyderabad, Telangana, IndiaExperience Required: 6–8 yearsAbout the Role:We are looking for an experienced and dynamic Deputy Manager – Training to lead and manage the training function for a high-impact operations team. This role is critical in ensuring that team members are equipped with the knowledge,...

We are looking for a Process Trainer to join our team and help our agents become proficient in the domestic process. The Process Trainer will be responsible for designing and delivering training programs to ensure that all agents are able to perform their jobs efficiently and effectively. **Responsibilities**: Design, develop, and deliver process training...

Post - Accent Trainer & Soft Skills Trainer Experience - Atleast 1 years relevent Responsibility - Provide training to BPO associate for International Process Provide Accent training and Soft Skills training **Salary**: ₹300,000.00 - ₹600,000.00 per year **Benefits**: - Leave encashment - Paid time off - Provident Fund Schedule: - Day...

**Sales Coach** **Roles and Responsibilities** - Plan, implement and manage sales educational workshops for New hire and On-Floor agents - Design quality sales training programs - Identify needs, strengths and weaknesses and develop sales skills improvement plan - Organize and monitor every sales training - Use various training methods and strategies to for...

PURPOSE OF THE POSITION: Works closely with managers/supervisors to address skill & productivity aspects of callers- DUTIES & RESPONSIBILITIES: - Develop and deliver training solutions for sales team of the digital channel that include group sessions, training videos, web-based programs, printed manuals etc. - Conduct role playing activities to develop...

Role: - Trainer Teams reporting - Quality and Training Team Reports to - Munisai K Hiring Manager - Munisai K About us: Ever since we began our journey in 2013, our aim has been to enable credit for every possible earning individual. Like payments, which has become digital, embedded & ubiquitous in the last 8 years, credit too will become a ubiquitous...