Associate - Office of Senior Country Business Manager/COO India

3 days ago

Mumbai, Maharashtra, India Chase Bank Full time
Job Description

The Senior Country Business Manager (SCBM)/ COO Office is responsible for ensuring the effective governance, control, risk management, and strategic management of the country operations (India).

Job Summary:

As an Associate in the Senior Country Business Manager (SCBM)/ COO Office, you will require to have an understanding of financial and operational governance, risk management, and strategic planning to support the CEO/SCO and other senior leaders in achieving the organization's objectives.

Job Responsibilities:

- Execute new business strategies, strategic initiatives, or platforms, aligning business and support functions (Finance, Tech, Ops, Legal, Compliance).
- Optimize bottom line business performance by driving key initiatives & KPI's
- Identify, escalate, and mitigate business risks that could impair our ability to do business, such as legal, tax, regulatory, capacity issues etc.
- Analyze financial performance, including expenses identify productivity initiatives and drive implementation.
- Partner with the Business, Operations, and Technology in defining future workflows and implementing related technology and projects to meet evolving market requirements.
- Collaborate with relevant stakeholders (CAO functions) location driven strategy
- Maintain the location's operational strategies and ensure the smooth operation and appropriate coordination of all businesses and infrastructure functions.
- Help communicate business strategy, performance and priorities to stakeholders
- Prepare documents, materials for senior management meetings.
- Improve the client experience with local LOBs (e.g., improve onboarding, ensure cross-business client service issues are addressed and resolved in a timely manner).
- Ensure a strong understanding among local LOBs of revenue and expense goals, actual performance, client planning/prioritization, control environment, and cross-LOB gaps and opportunities.

Required Qualifications, capabilities and skills:

- Postgraduate (preferred)/Graduate degree in Business, Finance, Economics, or a related area.
- Highly motivated self-starter with excellent time management and prioritization skills.
- Ability to present well to senior and business heads.
- Strong internal relationship-building skills across a broad range of functions.
- Self-motivated, tenacious, and able to work independently.
- Excellent written and oral communication skills.
- Ability to define and deliver a strategic agenda across multiple groups.
- Strong analytical and problem-solving skills with the ability to analyze large data sets and present conclusions concisely.
- Attention to detail with a logical thought process.
- Ask questions, maintain a pro-active and problem-solving mindset with ability to identify, clearly present and implement well defined solutions
- Strong organizational and time management skills extremely versatile ability to prioritize requests comfortable managing the demands of multiple deliverables running at the same time
- Enthusiastic, self-motivated and effective under pressure. Energetic and dynamic in style.

Preferred Qualifications, capabilities and skills:

- 5-6 Years of experience with minimum 2-3years experience inBusiness Management or COO Organization (preferred).

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