People Operations Coordinator

7 days ago

Gandhinagar, India PSG Global Solutions Full time

About PSG Global Solutions PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) organization supporting clients across staffing, healthcare, logistics, retail, IT, and customer support sectors. Our teams enable businesses to scale effectively by delivering top-tier recruiting and operational support with strong efficiency and measurable outcomes. With a best-in-class Net Promoter Score of 82 and exceptional client retention rates, we continue to expand with a focus on service excellence, capability growth, and people-centric culture. Our teams collaborate globally, work with purpose, and perform with consistency. Job Details - Location: Baner, Pune - Work Mode: On-site, 5 Days a Week - Shift Timing: 7:30 PM to 4:30 AM IST (US Hours) - Salary: 7 to 8 LPA - Joining: Immediate Joiners Highly Preferred Job Summary We are seeking a well-organized, detail-oriented, and proactive People Operations Coordinator to join our team in Pune. This role will support end-to-end HR Operations, including onboarding, employee lifecycle management, HR documentation, attendance and records management, and coordination with internal teams. The ideal candidate will have hands-on experience using Zoho HR systems, strong communication skills, the ability to manage time-sensitive tasks independently, and willingness to work night shifts to support global operations. Key Responsibilities - Manage employee onboarding activities, including documentation, profile creation, induction coordination, and verification processes - Maintain and update employee records, HR databases, and personnel files accurately - Handle attendance tracking, leave management, shift schedules, and system updates through Zoho People or similar HRIS tools - Support HR compliance requirements including policy documentation, audit readiness, and record upkeep - Coordinate with internal teams and leadership regarding HR requests, data updates, and employee engagement activities - Provide assistance on grievance handling, query resolution, and escalation follow-through - Generate HR reports, dashboards, MIS, and analytics as required - Ensure confidentiality and discretion in handling sensitive HR data and employee information - Assist in execution of HR operational improvements and workflow enhancements Required Qualifications - Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field - 5 to 6 years of experience in HR operations or employee lifecycle management - Mandatory working knowledge of Zoho People / Zoho HRMS for HR-related workflows - Strong verbal and written communication skills - Detail-oriented, dependable, and comfortable managing structured processes - Ability to handle confidential information with professionalism - Comfortable working in US Shift (Night Shift) Preferred Skills - Experience supporting HR for global or RPO organizations - Understanding of HR compliance frameworks, onboarding best practices, and documentation standards - Ability to multitask and prioritize without needing close supervision - Positive attitude, people-friendly approach, and problem-solving mindset Perks & Benefits - Family Health Insurance coverage - Provident Fund benefits - Night Shift Allowance provided - Safe and reliable Cab Facility for pick-up and drop - Rewards & Recognition programs celebrating performance - Energetic workplace environment with monthly and quarterly

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