Qa & Testing Senior Advisor - Hih - Evernorth

QA Testing Senior Advisor - HIH - Evernorth About Evernorth Evernorth Health Services a division of The Cigna Group NYSE CI creates pharmacy care and benefits solutions to improve health and increase vitality We relentlessly innovate to make the prediction prevention and treatment of illness and disease more accessible to millions of people QA Testing Senior Advisor Position Overview The job profile for this position is QA Testing Senior Advisor which is a Band 4 Senior Contributor Career Track Role This role will provide counsel and advice to top management on significant Q A matters often requiring coordination between organizations as well as providing consultation at the highest technical level to project teams and client areas assisting with the successful development and implementation of effective computer systems applications across multiple computing environments e g host based distributed systems client server The QA Testing Senior Advisor will consult with client and IT management and staff throughout the project life cycle to assist and support the design development and implementation of effective systems This role will focus on providing thought leadership and technical expertise across multiple disciplines and will be recognized internally as the go-to person for the most complex Quality Assurance Testing assignments The Evernorth Technology strategy is fully aligned with our business strategy resulting in an opportunity for you to influence in various directions - this includes technology business direction but also recruiting and mentoring employees and influencing selection of and relationships with vendor resources to ultimately build and contribute within a world class Delivery Vertical This is a hands-on position with visibility to the highest levels of Evernorth management who are motivated to see the successful results of our efforts The solution focuses on enabling this change using the latest technologies and development techniques Responsibilities Drafts revises and approves test plans and scripts to ensure alignment with standards and IT strategy Creates test data files with valid and invalid records to thoroughly test program logic and verify system flow Collaborates with users to plan user acceptance testing alpha and beta testing and ensures that system tests are successfully completed and documented and all problems are resolved Provides leadership vision and architectural design direction for the team Analyzes designs new or modified Quality Assurance QA procedures and standards and assists in the development and implementation of QA metrics for assessing the quality of delivered application software Participates in the review of new QA software and consults with IT staff and client areas in resolving questions during the testing process Works with client and IT management and staff to establish and maintain a consistent test methodology Leads the team in troubleshooting and problem resolution Aligns engineering solutions with the Technology strategy and supports the application s requirements Plans and implements procedures to maximize engineering and operating efficiency for application integration technologies Identifies opportunities and drives process improvements Takes accountability for the technology assets owned by the team Provides leadership to the team to achieve the following objectives Design configuration implementation of middleware products and application design development within the supported technologies and products Proactive monitoring and management design of supported assets assuring performance availability security and capacity Maximize the efficiency operational performance and cost of the application assets Qualifications Required Skills Senior QA with experience in IVR and Conversational AI testing test automation Cyara experience a plus Strong influencing negotiation skills Strong interpersonal relationship management skills Strong time and project management skills Familiarity with agile methodology including SCRUM team leadership Familiarity with modern delivery practices such as continuous integration behavior test driven development and specification by example Required Experience Education 10 years of experience Proven experience with architecture design and development of large-scale enterprise application solutions College degree Bachelor in related technical business areas or equivalent work experience Industry certifications such as PMP Scrum Master or Six Sigma Green Belt Desired Experience Exposure to AWS Healthcare experience Coaching of team members Location Hours of Work Full-time position working 40 hours per week Expected hours 1 00 PM - 10 00 PM IST 3 30 AM - 12 30 PM EST working 40 hours per week Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad India with flexibility to work remotely as required Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity equity and inclusion efforts to educate inform and advance both internal practices and external work with diverse client populations About Evernorth Health Services Evernorth Health Services a division of The Cigna Group creates pharmacy care and benefit solutions to improve health and increase vitality We relentlessly innovate to make the prediction prevention and treatment of illness and disease more accessible to millions of people Join us in driving growth and improving lives