Mis Executive
3 weeks ago
Job Description
Job Summary
We are looking for a detail-oriented and analytical MIS Executive to join our Collections Loan Team. The ideal candidate will be responsible for managing data, generating reports, and supporting the collections team with actionable insights to improve recovery rates and overall efficiency. Experience in the fintech or NBFC sector is preferred.
Key Responsibilities
MIS Reporting:
Develop, maintain, and update daily, weekly, and monthly dashboards and reports for collections performance.
Generate reports on key metrics like delinquency rates (DPD buckets), collection efficiency, and recovery performance.
Track field agent productivity, bucket movement, and loan performance trends.
Data Analysis
Analyze borrower repayment behavior, identify default patterns, and highlight risk areas.
Provide actionable insights to improve collection strategies.
Automation Process Improvement
Automate repetitive reporting processes using Excel macros, SQL queries, Power BI, etc.
Collaborate with the tech/product team for report integrations with CRM or collection systems.
Coordination
Work closely with collection agents, team leaders, and managers to provide real-time data support.
Coordinate with finance, credit, and customer support teams for cross-functional data needs.
Key Skills Tools
Strong Excel (VLOOKUP, Pivot Tables, Macros)
SQL (mandatory or highly preferred)
Power BI / Tableau (good to have)
Google Sheets, Google Data Studio
Knowledge of Loan Management Systems (LMS) / Collection CRMs
Understanding of DPD buckets, NPA classifications, and collection metrics
Qualifications
Bachelors degree in Commerce, Statistics, Computer Science, or a related field
2 to 5 years of experience in MIS/Data role, preferably in fintech, NBFC, or banking collections
Strong analytical and problem-solving skills
Excellent communication and stakeholder management skills
Preferred Experience
Prior experience in a fintech or NBFC working in unsecured/small ticket loans
Exposure to digital collection tools and recovery analytics
Key Performance Indicators (KPIs)
Timeliness and accuracy of MIS reports
Quality of data insights driving business decisions
Level of automation implemented
Stakeholder satisfaction (internal collections team)
This job is provided by Shine.com
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